The car buying process was easy. Carl had helped us with a test drive a couple of months ago. When we decided to buy a honda, we made sure to make an appointment with Carl. He was very helpful and nice to work with on our visits.
Spent 2 days, 5 hours total to get myself into a new to me car. I had an idea of what I wanted and AP Moore worked with me and the financing department to get me out of there. Great experience overall!!!
All Professionals in the field from Internet Sale's team, to Sales (Jessie Lopez), to finance. Easiest Lease I have ever completed. Prices unmatched by other dealers other vehicles. No head games, no pressure. Service I'm sure is the same. No weak links in this chain. Very personable in treating customers as customers. Thank you Classic Toyota!
My mother, who is 91, decided she wants one last car in her life and chose a Kia Soul. The sales agent - Brian Boswell - was a perfect fit for my mother, answered all of her questions, and alleviated all of her anxieties. She even leased the car which I never imagined she would want to do. Thanks Brian.
The sales team member who assisted me, Vadym, was a pleasure to work with. He listened attentively to my needs, and presented several options. He found several used cars that met my requirements, and discussed the relevant aspects of each. When I made my selection, he reviewed the entire process carefully and completely. The finance specialist who assisted me in completing my purchase, Steve, was also friendly and efficient, reviewing all the necessary paperwork in detail. The entire process was convenient and efficient.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I am giving VanDevere KIA an excellent review, especially Beth Thaxton.
I purchased a KIA Sportage from Beth in June of this year. Unfortunately, the next morning, as I was bringing the check to the dealership-right in front of the dealership- someone rear ended my brand new car. Beth came out, showed her concern for me first, and then proceeded to take care of insurance arrangements, getting me a free rental car, and setting me up with the body shop.
The body shop did an excellent job on the Sportage. As time went on and I and my wife thought more and more about what happened, we could not separate the accident from the car in our mind. Consequently we began to think about possibly replacing the Sportage. I called Beth and she proceeded to work up several possibilities. I was not sure anything could be done with so new a car and in light of the accident. Beth went so far as to help me take a new 2019 KIA Forte to my house for my wife to test drive. We were very pleased with the Forte and more than pleased with the deal Beth was able to put together.
I have been a VanDevere customer since 2000 and highly recommend the dealership and Beth Thaxton.
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