I had a great experience at this dealer. Adam the sales representative was very helpful in getting me what I was looking for. Even after the purchase, Adam has been available and has answered every question I have. The staff at the dealership were very patient even though it was late at night when I purchased the car. I would definitely be recommending this dealership to my friends and family. I am very happy and do not regret purchasing from this dealer.
We worked JC Mejia to purchase a new Firs Edge. JC was very polite, courteous and went out of his way to help us. JC made buying a new car a pleasure and not a stressful event. I highly recommend both JC and Fette Fird
Absolutely the Most Accomdating Car Dealership in the Area
by Link309 from DealerRater.com
December 4, 2018
Today we bought our second vehicle from Fette Ford. We had such a good experience and our salesman JC made it easy and painless! The dealership as a whole is very accommodating! I was interested in an Edge and JC got me into a car I liked at a great price!
The process was good, they know about their business but you gotta be careful in all the fees and expenses that are not disclosed at first. They tried to help you whatever is your situation but just don't feel pressure to take a rush decision
When I started my search for a new vehicle on line, Alexis was very helpful in getting me the information I needed to make an informed decision. I asked her not to overwhelm me with phone calls, text messages, etc. and she didn't. She simply provided the information I needed and told me when I was ready to contact her. Once I arrived at Global I worked with Riley who had a good energy about him and was very accommodating in showing me a few vehicles that I was interested in. We did a test drive, worked out pricing and I left there with my new 2019 Chevy Equinox. Overall a great experience. I have bought vehicles from Global before and will continue to go back in the future.
I recently got out of my old lease and leased a 2018 Hyundai Tucson from global auto mall with Joe. I am in my first trimester, (second pregnancy) and haven???t been feeling well. My father was helping me out and doing all the foot work. He was working with Joe and was able to get everything take care of everything with my old lease and getting into the new one. There was no back and forth, Joe was able to work straight through with my dad, until I needed to be there to sign everything. When I got there everyone was friendly, Joe was very nice and kept us updated, informed the whole time we were there. He made sure I was comfortable and taken care of the whole time I was there. Joe made this very stress free for me. He???s a straight forward, very friendly, caring, considerate and no BS kind of guy. Global Auto Mall and Joe have definately changed my perspective on dealerships, thus far they are the best! I highly recommend them! Thank you so much!
am very happy with my car thank you to the salesman Eddie has cars who was so honest and very helpful oh I forgot to all the team working very hard to get my dream come true, only one thing when the few fixtures of the car will be done :) thank you and yes I will recommend to all my friend and colleagues.
Excellent service that started with Ben over the internet then Brian took over on the sales floor and helped me close the deal. They even got me the color combination I wanted (was not in stock) at the price I wanted. Enjoying my Sorento, thanks again guys!
We just purchased a 2019 Kia Forte from Bridgewater Kia. We visited Bridgewater Kia based on the positive experiences from prior customers posted on Dealerrater.com There is a sign in the showroom that says: ???Our job is not to sell you a car, our job is to help you buy a car???. That???s exactly what our salesperson Brett did and more. You couldn???t have asked for a nicer and more knowledgeable person to be your car salesperson. Brett spent a lot of time with us and patiently answered all our questions completely. He was also very clear and thorough in explaining all the features of the car, as well as all other aspects of the transaction. It was THE BEST car buying experience we have ever had! We were offered a very good deal and very fair trade-in price for our trade. It made the car buying experience a pleasure, the way it should be. I would also like to mention David, who is the finance manager. He had all our paperwork prepared accurately. He was very thorough and patient in explaining everything before we signed all the documents. Never was pressured for any after-sale add-ons. We are very excited about our purchase and extremely pleased with our car buying experience with Brett and David. Dan, (who is referred to in the prior ratings) also stopped by to talk to us and was very gracious. We highly recommend Bridgewater Kia and Brett and the team if you are looking for a new KIA.
Nitin from Open Road BMW made deciding and leasing BMW X5 very easy for us. He was able to address all of our concerns and get the car we wanted. He was very prompt in reply to emails and phone calls. More importantly, I did not have to negotiate much - he gave me the best price and no other dealer was able to match it. Nitin worked with me to get the most of eligible program.
If you're in the market for a BMW be sure to ask for Nitin.
I plan to purchase my 2nd vehicle also through Nitin and the team at Open Road.
Thank you Nitin!!
Traded my leased 2017 Mitsubishi Lancer for the amazing 2018 Mitsubishi Eclipse. This is my second time doing business with this dealership and the experience is better than before. Stephanny Perez was quick and efficient. She helped us through all the process and taught us how to navigate the vehicle. Best experience ever. I recommend this dealership.
This was my second time visiting Nissan of Hawthorne. The first experience was subpar- but this second visit is what prompted me to write this review.
Many months ago I expressed my interest in purchasing a new car. The reasoning was because I had a bad taste of my previous car-buying experience and wanted to start fresh. I didn't know why I was paying the amount I was paying and I just felt uncomfortable the whole time. I was referred back to the sales department to Bader.
Not only was Bader welcoming and knowledgeable, but he made me feel like I wasn't just another sale. I was a person with an experience he wanted to improve. I gave him my background of my car-buying experience and he ensured me he would do everything he could to get me the best deal.
He was very transparent about the price of the vehicle I was interested in purchasing. He gave me the breakdown of everything. He didn't do anything without me giving him the OK first. This was a huge aspect for me. Before, I felt like I didn't matter. But this time, I was in total control.
Working with Bader was Ahmed. He told me all the specs about the car, answered any and all of my questions, and was super personable from the moment I walked through the door. He listened to all of my awkward rants with a smile on his face. He personalized my experience so much that I felt like I left with a new friend! I could have not asked for a better sales experience with these two individuals. Please-- asked for Ahmed and Bader when you walk through the door. You will NOT regret it!
After that process, I was sent to see the finance guy. Previously, I felt like I was signing my name for hours on end. This time, Enrique made the process SIMPLE and TRANSPARENT. I was in there no longer than 5 minutes.
Overall--the new management at Nissan of Hawthorne blew me away with its kindness, patience, and knowledge. I am so pleased with my purchase that I will continue to go to this dealership for life!
The sales person Emily Cummings and Eddie Ramirez answered all of my questions accurately and explained everything in detail. I went with my son for support and the intent of getting one car, but after the staff finished with us we both drove home with brand new cars that we could both afford. Emily was very pleasant, polite and professional. I enjoyed the great customer service that was provided.
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