Mr. Kwami was a very helpful person because he tried to satisfy my needs by making sure I got the right F-150. He was patient with me and allowed me to take my time when deciding if I had picked out the right car. Furthermore, Mr. Kwami is a friendly person who is always there to help out others by giving them the best services.
Kwami Amegah was great and no pressure selling at all.
by Yuk4070 from DealerRater.com
December 3, 2018
I was in need of a service van for my business and Kwami took the time and go through what i need. We look at few van and went for a test drive and i finally made my choice. There were few complications along the was but i was able to get my service van home the same day with Kwami's help. I walked in and left with a new van with fair price that day.
Most efficient and helpful sales rep ever! Sam went out of his way to be helpful as we took our time to decide between 4 great used cars in person and over several phone calls. His superior service continued with immediate response for information a week after we drove our car home! In more than 50 years of buying cars this was by far the best experience ever!
Bought a new HRV had a great experience. Rick was our salesman was not pushy treated my family nicely. Facility was nice and clean. CJ the manager gave us a fair deal. Would recommend friends and family to Hersons Honda.
Aaron really took the time to make sure I got exactly what I wanted. He has a great relationship with all his customers and even makes sure every visit is great after you bought your car. When you spend money on a new car you not only want great customer service but you want to buy it from someone who actually cares about your needs.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Tommy is such a wonderful sales man. He saved me from going back to a headache. This is the second car he has helped sell me and I couldn???t be happier. Please go see him if your in a sticky situation. He will do what???s best for you. I promise.
Came into the Easterns in Alexandria looking for a SUV. Took a look at a few and finally we found the perfect one for us. All the options we could possibly ask for. I did not know they had 2018 vehicles! We worked out finance options and got a rate we were comfortable with. Definitely recommending people to go see Phillip at this location. Very nice salesman.
Getting my car serviced - dreaded event made good.
by Richard from Arlington, VA
December 1, 2018
I dreaded taking my V50 in for servicing -- I've had terrible luck getting honest analysis on what needed doing and how much it should cost -- but finally needed to address some issues. Ronald could not have been more professional, pleasant or straight to deal with. He laid out what needed to be done, what could be put off for later and how some money could be saved. I will definitely be back.
Anthony Witherspoon was a phenomenal salesman. I met him two years ago and he advised me that it wasn???t the best time for me to buy a vehicle. Most salesmen would push you to purchase a vehicle by any means necessary. I appreciated his honesty and I knew when I was ready to buy my next Honda, I would give him the sale. He did not disappoint! I drove off in my 2018 Honda Accord with a payment that was well within my means!
We met Sean Prather at 4:45 on a 100 degree Saturday evening. After a horrible afternoon of test driving cars at 4 other dealers, we stopped at Laurel Kia on our way home. Sean stayed late to show me a car, which I loved. I had second thoughts over the weekend and I went back at 5pm tonight. He let me sit in 5 cars, stood outside with me in a hailstorm, and helped me decide what would best fit my needs. I am very happy with the entire experience and highly recommend Laurel Kia and Sean Prather. The finance professional was also super helpful. The dealership is no-frills. But they have complimentary beverages and it’s very clean and upbeat. If I wanted a manicure I would go to a nail shop. I wanted a car, and I got one today! Thanks!
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