The service was great!!!! From the moment I sent out that I was interested in one of the vehicles, I got a prompt response. Plus, the dealer made sure I was available and double checked when I would be arriving.
The guys there were so great! Kyle was our salesman. He was polite and friendly they entire time. So easy to talk to. My child loved him. Then signing the papers we had a gentleman print out papers for my kid to sign so he felt included. Seriously such great service. We left very happy.
I was hesitant to go here due to previous reviews but I'm so glad I did! I found a beautiful 2017 Subaru Impreza with only 10,000 miles at well below comparable cars at other dealers, and finally decided to give them a try. I was met at the door by Hope, who introduced me to the sales manager while trying to find my online salesperson. Since they were not available Hope waited on me personally. She was friendly, courteous, and never pushy. I loved the car but still needed to test drive a couple others at other places and also wanted to talk with my wife about it. She was even willing to let me take the car for a couple of days to do an extended test drive and show it to my wife, but I told her that wasn't necessary. She was very understanding and we said our goodbyes. I contacted her later that day via text to let her know I wanted the car and had financing already lined up. She was as to find me better financing through a local credit union so that everything would fit my budget perfectly. I told her I'd probably be in on Wednesday and she changed her day off to accommodate me. I actually ended up in Tuesday evening to sign papers and she already had the car ready to go and was fine with me leaving my old car, which wasn't a trade, so I could take delivery that night. I love my "new" car and certainly recommend Capital Kia of Easton.
The level of respect & professionalism is un-heard of these days but at Matt Taylor Kia you are treated as an individual not just the next sale. Their team put me in the “Exact Car I Wanted” WITHOUT PERFECT CREDIT or a down payment. Excellent team!! If your interested in a new or used Kia or other models do yourself a favor & give them a try. Soooo Thankfull Mr. Metzler answered the phone and without pressure encouraged me to stop in. Thank You Matt Taylor Kia
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