Bill Devine, as always, greeted me as I entered and got my car ready for service. He provided excellent information. In addition, the communication is top notch as is the quality fo work. My car was ready exactly when he said it would be.
My Wife and I were in the market for a new vehicle, and after stopping at many dealerships (leaving unsatisfied) we found ourselves at West Herr Kia in Orchard Park, NY. We had the pleasure of working with a knowledgeable, enthusiastic representative named Luke Churik. We received a phenomenal education on the multitude of vehicles available to us, and a thorough explanation of the processes mitigating the trade in of our old truck and the purchase of a new ride. I can honestly say that this is the first time I’ve left a dealership having COMPLETELY enjoyed every facet of the operation. All too often you walk into a dealership excited to complete a rather significant transaction, and are immediately turned off by an interaction with a cheesy, want-to-be professional salesman who thinks that their cheap suit makes them the absolute authority on all-things-automotive. Not at West Herr. Thank you Luke for great a great experience. This place has a great inventory (I mean great. West Herr has a multitude of dealerships right in town which can deliver pretty much and brand of car you’d like to check out) knowledgeable employees, a prim and proper facility... A++
Jim was great to work with! He was honest, patient, and wanted to make my purchase as smooth and easy as it could be. Everyone that I dealt with was professional and helpful. We will ask for Jim on our next purchase. The man that did my financial papers was very nice and knowledgeable but I don???t remember his name.
I highly recommend looking for Heather Golden when purchasing a vehicle. We just bought a Kia Sorento with her, and our experience was terrific. She is very professional and helpful. She knows very well all details about the cars. Heather will also assist you with the pricing making sure you get a good deal. She is a great product specialist and is definitely a person that wants to satisfy her clients.
This was my third vehicle lease with Ricart. Their pricing has always been most competive. More importantly each time I have returned their level of service has improved. In a few words/ good service at the most competitive rate is why they will continue to get my business. The new sales structure also seemed to make the experience more of a team approach.
Chuck Is amazing he is honest and friendly it makes the shopping experience fun and relaxing ! This is our second vehical we have purchased from him and fourth over all from Kia ! We won’t go anywhere else ! Thank you
My previous car was in an accident 5 days before Hurricane Michael. My insurance company allowed me a rental car. I was given a Kia Sportage. Blessing the rental was not damaged during the hurricane. I was able to keep that vehicle for 30 days because I didn't know the status of my car. My hiusebwas destroyed and that Kia Sportage moved a lot of the items out my house and into storage. As soon as I was told my car was totaled I knew I wanted a Kia. Ronnie was honest post-hurricane, understanding, and patient. The car buying process was seamless and my Kia Sorento is stunning! They worked on keeping my monthly payments and interest knowing I lost everything. I have recommended to everyone I have come across, including my priest.
Bought a Kia Sorento from Rachel at Fuccillo North Port. The dealership was very clean, inviting and the people very customer friendly!! From the moment I first started looking for new vehicle they were the best. Didn’t give harassing phone calls just simply a check-up phone call. Loved the car and the way I was treated. Rachel was extremely friendly and explained all the options I could get and really listened to my needs and what I wanted. Bobby in finance was also great!! He explained all warranty options but didn’t push on them. Best place to buy a vehicle in my opinion. Great experience and free gifts were great too!!!
Great place to buy a vehicle. My salesman Teddy Castelo was excellent. He was patient and very informative on each car I test drove. Never pushy. Has also helped me after the sale. The dealership is spotless and the staff are all very friendly. Thanks Teddy and Fucillo Kia in Port Charlotte, Fl.
Everyone was friendly, polite and willing to work the numbers and make it happen. The only downside is the paperwork. Since I haven't purchased a new car in years, perhaps this is just the way it goes but it took longer to go through all of the paperwork for a new car than it did to get a home equity loan!
We had a wonderful experience with Joe. We were looking for used but bought new because of Joe. I would recommend going in to see him any time. He was professional and nice as was the rest of the staff. No pushiness and the dealership was very clean and neat. The best part is the staff picked the perfect car for me and I love it!!
This is the first vehicle I've bought where the salesman literally did not push anything off on me. He showed me the available vehicles they had I was looking for, explained the feature differences, and never tried to dissuade my decision. Wasn't planning on buying one, but the ease of this process and no pressure from the salesman, I left with a new vehicle. Thank you.
Cliff is a sincere, caring salesperson. Highly recommend!
by mjw399 from DealerRater.com
November 14, 2018
My husband and I recently purchased a Kia and Cliff was our salesperson. He patiently listened to our likes/dislikes, asked us many questions to help us narrow down our focus, and not once made us feel pressured in any way. He made our car buying experience a very enjoyable one.
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