Thankyou so much Desmond Johnson for your awesome customer service and care!!! I definitely recommend Grossinger Kia for anyone looking for reliable service and a awesome experience !!! Ask for Desmond Johnson!!!
I was greeted by Jackie Guzman. What a pleasure to work with her. She heard what I was saying and went with my wants. She even made it fun. She asked the Sales manager Victor P. to help out. What a good guy. Found me a great Soul gave me a great deal. This dealership let me leave with their car for 3 days because my credit is always kept on freeze. Victor told me when I returned with the Soul if I didn't want it no questions asked, no problem. Well I love my cute car.
Thank you Jackie and Victor for making this process so easy.
I had a good experience at Grossinger Kia . My salesperson desmond did a good job showing different products and working out a fair deal to get the features I want. Even when there were a few questions about the terms he did put in every effort to get it resolved as did his colleagues Vince and Mike. Will recommend.
Nick and Felix went above and beyond at the service deparment at Napleton Acura in Elmhurst. My wife had a blowout on the front tire, they replaced it with a brand new tire, washed and vacuumed the car and had me on my way within 30 mins on a Saturday afternoon.
I???ve been interested on getting myself a new family vehicle, but I???ve consistently changed my mind. Getting a new car is a big deal to me. I wasn???t planning on getting a new car when i went in Ed Napleton Acura. The minute i came in, i was greeted by a sweet young lady. I asked for Wilson, he had recently helped out a friend of mine. Wilson was very knowledgeable about all cars i was interested in. He helped me narrow them down and suggested what he thought was best. All my concerns and questions were answered. If i ever need another car i would most definitely go back and ask for Wilson. Thank you Wilson and Ed Napleton Acura !
Thanks to Mr George Obas for his assistance with my Purchase. I love this Chrysler 300 with a very special gray color i always wanted. You guys are fantastic. I will definitely recommend your dealership to my friends and family. and i will be back for future services.
I love this car! Thanks to Mr. George Obas and Mr. Ziggy and Mr. RJ. Better yet, all the Napleton Staff at River Oaks Hyundai for their relentless help to make this happen. You are truly the best. Very friendly sales and service group. I will definitely recommend Napleton Hyundai to my friends and Family. And i will be back in the future.
Special thanks to Mr. George Obas for his assistance in the purchase of my Hyundai Tucson. Every year, Mr. George Obas will call me to wish me a happy Birthday. This is my Second New Hyundai From Napleton. Mr. Obas and the Napleton Staff is the best. I will definitely recommend my Friends and family.
I was a little put off by the fact that they were going to send me off without a copy of my multipoint inspection. When I brought it to the attention of the two service providers, they confirmed the only thing that came up was the three services (spark plugs, fuel injector, coolant flush) that they had told me about. Regardless, I wanted a copy of it for my records should anything happen or come up. Instead of asking the tech for it, the female service advisor just grabbed a blank one and marked everything 'green.' How do I know at that point that the inspection was even done? Quite frankly, this is the second dealership I've visited, and after countless issues with Kia overall, I am thankful my car is paid off and I will never get another one again.
I bought my KIA in Napleton KIA dealership but for service I go only to Schaumburg KIA - service is excellent, people working there are always nice and car gets serviced on time with no delays! I???ll be buying my next KIA there just because of the service department.
This dealership is absolutely wonderful. Bought a new car back in October with Mohamed as our sales person. We were there for hours because we weren???t exactly sure what we wanted, but they were all very patient with us and let us test drive many different vehicles until we were finally happy enough to settle on one. Everyone that we spoke with was very friendly and very helpful
by Dana Stevens-Sylvia Stevens from university park
May 2, 2018
The service department was excellent. My 2017 Nissan Altima was serviced in a timely and very friendly manner. I love it. will never take my car anywhere else.
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