Team Kia Johnstown is great. When I bought my car here the salesman (Mark Nagy) was very nice and helpful. When I picked up my new car Mark also took the time to go over everything with me and set up radio and Bluetooth settings for me. When I brought my Kia back to have it serviced the Service people were very pleasant and helpful. They serviced my car within an hour and also washed it for me. They went over everything that was done to it and also escorted me to my vehicle.
We received a notice from KIA regarding our 2013 Kia Sorrento and the possibility of trading it in on a newer vehicle with 0% financing. since out Sorrento was about to be paid off we decided to take a look. My wife was thinking of a smaller vehicle than the Sorrento, we decided we both liked the sportage model. After speaking with the sales rep, we decided on the middle range for the Sportage because of the added amentities that we liked very much. We were given a very good trade amount for the Sorrento and with 0% interest our payments are now $43 LESS per month with more amentities than we had with the Sorrento. So far so good!!
I went to Team Kia with a specific car in mind. I was disappointed that I wasn't able to get it for the price I requested, but that was no fault of our salesman. Norm Lord was very helpful and easy to work with. He brought all of our questions directly to the folks responsible and treated us kindly throughout the whole experience.
My experience was excellent. The customer service was #1. The help I received from Mark was wonderful.My buying process was incredible.I was expecting to receive a call about coming in to get my new car,but I was able to take it home with me. It was cleaned and ready for me.The facility was clean.I would recommend buying a vehicle at Kia.
We stopped by to get some prices and left with a brand new 2017 Kia forte. Dave landini did everything he could to have my fiance and I walking out the door with the keys to a brand new Kia. He went above and beyond to help us. I highly recommend stopping by team Kia on scalp ave and having a talk with Dave.
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