Mr Harrell Moore is a great sales person he keeps me inform and check to see how my vehicle is doing wouldn’t trade him . Brandon walls is a great service adivisor he takes care of his business I have seen him handle other customers as well even when i have an attitude he handle it professionally I think he need a raise cause his job requires a lot and I know it comes with stress and he handle it well
A few months ago I bought a new 2018 KIA Forte and I had such a great experience with the staff. Quincy, my sales person was extremely helpful and got me into the perfect vehicle for my budget. He wasn't pushy and let me go through the sales process at my pace. Graig, another sales person also helped out. He was friendly and also not pushy. The finance dept worked really hard to get me an interest rate that I was comfortable with. Mike Hall helped with signing my paperwork and made sure I understood what I was signing. I would definitely recommend Gossett Kia if you're in the market for a Kia in the Memphis area. They are good people!
Kia Gossett Covington pike is literally the best place I could have purchased a car from. From to beginning where I met The salesman Lance and the finance manager Donny, to the service department Where Brandon took excellent care of all my needs. Everyone went over and beyond to ensure I was Completely satisfied with the service and my purchase. I would definitely recommend this location to anyone!!!
The service department offers a great atmosphere and nice waiting area. Service advisor, Brandon Wells always keeps me informed of specials and maintenance services. Service technicians are awesome at finding solutions for wear and tear regarding my Sorrento.
Bought a disabled sibling a clean low-mileage 2015 Kia in Texas on a Friday. He was headed to Delaware on Sunday and the car wouldn't start 20 miles from Memphis after a gas fill up. Kia Roadside arranged for a tow to Gossett (love that warranty!) and first thing Monday morning, I called Brandon in service. He got the car checked promptly, called me with the repairs needed (just a battery) and had the car ready by lunch. My sibling was in a hotel 4 miles away and wasn't comfortable calling a cab. Understanding the situation, Brandon picked him up in the repair car at the motel. I can't thank the Gossett team enough for being my brother's angel today!
I went in about 430pm on a Monday and had my vehicle by 6pm. The one I wanted was at another location so I thought I would have to pick it up myself later, but Odies went to get it for me! He, Nick, and Barbara were amazing, and made what normally is stressful experience, fun instead!
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