I would like to amend my previous review of this dealership there was a communication error the proper people did not get my messages so my issue was never addressed they have now contacted me and are going to take care of everything so I really appreciate what they have done for me, it was a very seamless buying process it was very nice car for a good price.Nice to have a small local dealership take cares!
We thought our sales person Pete Ruiz did very well as a sales associate and we enjoyed the sales process and working with him. The low key approach was just right. The Soul is working out well. We both enjoy driving it. It???s comfortable, the fuel mileage is better than the specs, we???re getting 30 ??? 31 mpg driving in the city. So that???s nice. The experience was professional, friendly and enjoyable. Pete was great to work with.
Pete Ruiz made our car buying experience painless. From the test drive to the final transaction Pete was friendly, organized, knowledgeable, and expedient. We would highly recommend him for the purchase of your're new car.
Pete Ruiz was very helpful and thorough. Both he and Shannon were able to find me exactly the vehicle I was hoping to find. It has everything I ever wanted. They were patient and informative. I love my new Serento!
Ewald Kia is lucky to have Pete Ruiz as part of their team! He was so kind and patient working with us to help us drive home in our new car! Pete Espinoza worked with us as well to keep us in our budget. Very Nice people, would recommend this place to anyone!
Our 4 year lease on our 2015 (purchased August of 2014) was up on our Kia Sorento. We visited Ewald Kia on Friday August 27th to look at some New KIAS and downsize a little. We met with Pete Ruiz and wanted to test drive the KIA Sportage. It was a nice ride and within an hour had leased a new 2019 vehicle, We worked with Pete and Shannon (sales manager) and both were very easy to work with and a great experience. We picked up our new vehicle and love it. Would like to add that this is the 3rd KIA we have leased through Ewald in Oconomowoc, WI. I highly recommend stopping in and checking out their vehicles. Very pleasant experience. A huge shout out and Thank You to Pete and Shannon. You both were great in helping us out. I would like to add that their service department is the best also. We took out their maintenance package for the second time and well worth the money. Excellent service and friendly staff.
They had a good selection of vehicles. Dennis Cardinal was my salesman. He was very knowledgeable. He worked with my budget. He had all the information I needed to make my decision. My paperwork was handled and the communication was spot on. Thank you Russ Darrow!
So this is the second time I've taken my kia here for a recall fix, and this time i also got my oil changed and tires rotated (i got 6 free with the purchase of the car). It's quick, it's easy, and everyone is on the ball. Desmond and Jonathan in the service department i know specifically are lovely.
Everyone has always been helpful any time I have visited this dealership.My most recent visit was because I am having an issue with my vehicle and because I have confidence in them it made me feel better to go there to get this taken care of.The people are always helpful and even give me good advice on what is actually needed for my vehicle .I have always gotten a realistic expectation in getting service and I genuinely enjoy coming there .
I came in after being contacted by the sales guy who had leased me my previous car. He knew my lease was about to be up and was reaching out for another sale. I had been inquiring about cars, but I was also over on miles and had 2 months left on my lease, so I was a little nervous. The experience was very positive. Mike Duda did a great job telling me about what he had available and putting together a great package for me. I was there for about 3 hrs, not the usual 5hrs. I'm paying a bit more than I wanted to be, but it's a great 2019 Kia Optima!
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