Just got my fourth Kia from Lev Kia and it was another fantastic experience. Our sales rep, Ken Russian, is not only one of the most knowledgeable and hard-working guys there, but he is also one of the least pushy and nicest salesman I have met. In addition, the managers, finance guys, and especially the service department are all top notch and great people to work with. No doubt that I will be headed back there again when it's time to look for a new car, and I highly recommend them to anyone looking for a high quality vehicle at a great price! Lev Kia is the best!
Purchasing a new car was very simple and straightforward. Ken was friendly and welcoming. He listened to what I was looking for and did not try to upsell. The offer on my trade-in was within the range from the rating sites that I had searched. The offer was explained to me in detail. When I wanted a different color in the model and trim level, they were able to get one for me. Peter took care of the financing and paperwork. He was thorough and explained everything. Picking up the car was simple. Highly recommend Lev Kia.
I needed a replacement vehicle and my credit was recovering from the Recession,Ken Russian got me an excellent rate on a loan, which made it possible for me to buy a used car (with only 100 miles on it) right off the showroom floor. I had my hyperactive son with me and they did not give me any looks when he jumped all over the showroom (I did warn him to stay away from the cars!). This dealership's professionalism is unparalleled. When I brought the car in for service, everyone was completely professional and again, understanding of the child situation. Everything was explained and all questions answered. I gladly drive from Worcester to Framingham for service because I know I'm getting the best.
Lev Kia service department delivers time and again!!!!
by Christine B. from DealerRater.com
August 20, 2018
Warren Rios and his service department staff repeatedly deliver outstanding customer service in every situation that I have been faced with. I have been a customer of Lev Kia for many years and have bought my last two cars at that dealership solely as a result of the sterling service that I receive in that area. I was suddenly without my vehicle this morning and was in a pretty good panic. Warren was able to take me right in, and have me up and running inside of one hour- and on my way to work. I cannot say enough what an asset that this service department, and in particular, Warren Rios is to this dealership. The entire service department staff is friendly and courteous and always willing to do whatever they can to have you back on the road and on your way as soon as possible. I highly recommend the service department at Lev for their expertise and outstanding approach to customer service. It is ALWAYS a good experience! --Christine B. of Framingham
Ken and the sales team at Lev have always been great to work with over the years, this being the 4th vehicle we have bought from Lev. Never any pressure and always the best pricing.... even better than some of the KBB and TrueCar pricing I have seen by a healthy margin.
Jason Duquet went above and beyond to help get me out of my old lease as I was going to go over my miles and into a brand new lease. He listened to want i wanted and helped match me to the right car. I left that day with a brand new Kia Optima and I couldn't be happier! Thank you Jason!
Just days ago I walked in there looking to trade in my vehicle . Long story short I ended up buying a 2017 KIA SOUL PLUS . I was so impressed with Jason as a saleman and everybody there I went back in two days later and my girlfriend's son Brian bought a 2017 Kia Forte . Its a friendly place from everybody from the managers to the sales people to Scott to help you with the financing , to the service dept personnel . No ego trips there , always a good thing . Just a great bunch of people trying to keep the customer satisfied !
My 2013 Kia Soul Plus warranty ends in Dec 2018 and if I decide to trade it in , I would go to no other dealer .
Thank you to all of you @ Putnam Chrysler Dodge Jeep Kia for the courtesy and friendship . It was my pleasure to meet each and everyone of you !
Got the lowest price quoted online - was able to maintain said price when we went to dealership. Took this quote to other dealers and they could not even come close. Buying process was smooth and painfree! Found this dealer via cars.com.
From the moment I called and spoke with anyone there they were all very nice, they helped me and answered any questions I had. Mark Pilsbury was the a sales consultant I got to know, he is wonderful he has gone beond what any sales person has ever done. He worked with me to get exactly what I wanted never any presure at all. he has done so much for me I will always give him 5 , The Service Department also very nice and helpful, always taking the time to explain before and after may van was serviced I give them a 5 From the managers down it's the same they are always willing to do what ever they can do to make you happy.
also. There is never any pressure to buy or have more done then you have asked for. I will allways recomend Putnam as a 1st class Dealership.
Bill Devine, as always, greeted me as I entered and got my car ready for service. He provided excellent information. In addition, the communication is top notch as is the quality fo work. My car was ready exactly when he said it would be.
Great service and an honest assessment that my Soul???s brakes were fine and did not need replacing yet. I know plenty of dealers where service will push customers to do replacements ahead of when they???re needed.
Arrived and service person explained what was needed and that due to age of suv bolts may break if badly rusted so may not be able to fix. Told me they would see if ok or not and let me know. Came out and advised bolts could be removed with out breaking and fix was in process.? Very pleased with level of detailed expectations and work done.
Gary in service was great. Very professional & sociable. He was so informative. He explained everything I needed . He also made me aware of what I might need in the future so that it will come as no surprise to me.
Quick and friendly service. They even washed and vacuumed my car!! Awesome! They took me in time also and kept me updated on the progress
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.