I had a great experience when taking my car in for a strange noise coming from the engine. Despite the issue being abnormal, the service was still done in about a day and shuttle service to work after I dropped the car off was very convenient. Mark was great and letting me know what was going on with the car and explained the issue well to a non-car expert (me). Thanks again for the great service!
Could not ask for a better experience! Very professionally done from beginning to end! Best finance guy in the business with Mr. Poling. My next truck will be a dirty Max and will be back with the same guys
I have owned several Dodge RAM trucks. My latest Truck was a Ram 2016 Diesel engine and still under warranty.
The Truck showed up as a def system error and would shut down within 145 miles. I contacted “Transitown” (the local dealer) and Chrysler to address this since my truck only had 20K miles.
Although Chrysler, who according to “Transitown” was told they needed to replace an approximately $1,600 part which took over 3 weeks to get in and many calls between dealership and Chrysler to fix was stressing on me and I’m now stuck in a rental vehicle since my truck was inoperable.
After Chrysler rushed the part in and Transitown replaced the part my light came on again the very next day which took them over 3 weeks to replace. I already made plans to turn in my truck for a new model with a crew cab. Now I’m on the road over 150 miles away with the same issue showing on my screen.
Needless to say Transitown miss diagnosed the problem and my truck was ready to shut down as I pulled into the dealership in Erie Pa.
I was extremely fortunate that Shawn Stanbro at Gary Millerat Chrysler dealership in Erie PA. took my truck in immediately understanding I was now stranded on my way to N.C. to get a new truck.
Without Shawn Stanbro expertise on looking at my 2016 Ram and diagnosed the problem as being a bad wiring harness issue for the def system issue, I would have been stuck again.
His technicians took the time to show me the issue. Ordered in the part and it arrived by the next morning. They fixed the real issue and I was on my way by 8:30 am the next morning.
They even shuttled me to a local hotel for the night and picked me up the next morning.
I made it NC just because they actually took the time out of their busy schedule to help me. I would TOTALLY recommend anyone who has a Ram diesel truck to go Gary Miller Dealership. Their staff was exceptional and I can’t thank them enough!!
Their knowledgeable and honest staff did everything to help me out. If it wasn’t for Gary Miller Dealership and Shawn Stanbro along with his technicians I would never have bought another Ram Truck.
They are excellent in customer service and deserve my gratitude.
We recently leased a new Alfa Romeo Stelvio Ti Sport with Justin Sutton at Auto Express and could not be happier with the experience. We were out of state buyers and Justin worked with us to make the whole process as streamlined and stress-free as possible.
When we flew into town, he had arranged for us to be picked up at the dealership and we were on the road in our new Alfa in under an hour. Justin was very upfront with the pricing, which was extremely competitive, and there were no surprises when it came time to sign the deal.
I highly recommended working with Justin and Auto Express. We don’t regret bypassing the 3 dealerships within two hours of us to work with them at all and will hopefully did it again in the future.
when I contacted the dealership I had the pleasure of speaking to ron lockwood
it was a internet inquiry he was helpful and a pleasure to talk to because of his professionalism I purchased the car he went ten steps ahead and asked if I needed the car transported I said yes he also arranged that too more dealerships should take note of a classy place.
My salesman, Jeff Waid, at Erie Auto Credit was great. He promised me he would find me something and he did! Within a week of me going there, I was in my vehicle! The whole crew was very pleasant and nice! Thank you for a job well done!
I can’t imagine these guys getting anything but the highest marks possible for customer service and great vehicles. They found me a pearl of a vehicle for under 10K and made it fit my monthly budget all while treating me like a king. You can’t ask for a better group of guys !
I needed a new battery and only had an hour before I had to get to class, ( I???m a college student) and Rick said it might not be done till the end of the day. Stressing I said Ohkay and then started to make arrangements to get to class. Then Rick told me to wait and he???ll see what he can do. A half hour later he comes back and says my car is done and he found someone to do it. I was so thankful for him and was so happy he got my car done in time for me to make it to class.
We are very happy dealing with Hallman???s. They always are able to find the car we want in our price range and even in the color we want! Can???t say enough about John and Ron!!! We are very satisfied.
Went to get the oil changed today on my Kia Forte that I bought last Fall --and Todd in the svc dept was so kind and professional--ended up getting my inspection done too--all within an hour--got to see the salesman who sold me my car --always a pleasure to see Bobby ..he's just so friendly ...i'll recommend Auto Express to my friends & family
We own two Kia’s and an Indian Motorcycle - Auto Express Kia and Indian of Erie are the Best. Service is always top notch and in Kia Service Tim and Josh are the best. Always helpful professional and courteous.
Staff is all friendly and professional. They make the process of buying a car
easy and comfortable. Upon returning my vehicle for a minor repair the
service department was equally as good. I must mention two names that
stand out in my mind, Josh and Heather, they are great!
We had a wonderful experience with leasing our Sportage. Our lease was up on our previous car and tried Kia after hearing their ad. Kia took care of the lease on our old vehicle and had us in a new Sportage within a few hours. I think it helped that we were there on a weekday because it was not an overwhelming experience.
Forget everything you thought you knew about car dealers. The folks here are dedicated, attentive, fair, and friendly. I am entirely enthusiastic about my experience, and recommend them to both friends and family. Lastly, the vehicles from Kia have great value, and thus far, have been wonderful mechanically.
Great customer service! Made the experience enjoyable. Will definitely recommend this dealership to friends & family. First time buying a brand new vehicle, they made the process easy and effortless. Thanks Adam & Pat!!!
Was looking for a new vehicle, but wasn't sure on when I was going to purchase. I had been viewing the Kia vehicles for some time. The staff was so helpful and did a wonderful job in getting my new vehicle within the price range that I purchased it that night.
I went in to have my 2013 Kia Soul inspected. While I was waiting, Bobby Lewis, the best salesman, started talking. Absolutely no pressure, we went out to see a 2017 Kia Soul. Went for a ride, no pressure, and then he asked what it would take for me to buy. He talked with his boss, and the next thing I knew, I was buying a brand new car - and I could afford it! Everyone in the dealership was asking if I was buying a new car and then Thanked me! Never have I had that happen. Bobby is super. Thomas, who did the paperwork is super, and the service department is the best around. I cannot say enough about Auto Express Kia! And believe me, I tell everyone I know! The Kia Soul is the very best car I've ever had!
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