by tommy and judy shaffer from kingsport, tn 37664
November 28, 2018
together, ron and cody made the buying process uncomplicated and less arduous for my husband and I who are disabled as well as our daughter, our principal driver. they answered all questions to our satisfaction and arranged financing to match our budget. moreover, they stood by their claim of making car purchasing less difficult in that ron brought the paperwork as well as the vehicle to our home in Kingsport where he as well picked up our trade-in vehicle. they pulled out all stops to make sure our customer experience in doing this. we really appreciate these extra steps taken due to our disabled state and the inclimate weather.
The salesman I dealt with was Jeremy Cooper. He was very professional, knowledgeable, and friendly. The finance person was also knowledgeable and easy to deal with. The process was enjoyable. And I love my car.
I highly recommend seeing Andrew Meyer at Wallace of Bristol if you're in the market for another vehicle. He went above and beyond to help me find exactly what I wanted/needed. He was personal, knowledgeable and friendly without being overbearing or pushy. All of the staff was very friendly to work with from start to finish.
I think that this was the easiest car buying process that I have ever been involved in. The staff was courteous and professional. The thing that most surprised me was the lack of pressure by the sales staff. They made us feel at home, and quite comfortable . Their attention to customer service was stellar.
Mr. TONY TUCKER was my salesman, and he couldn't have been more knowledgeable,or nicer! He listened to what I needed..and even read between the lines!!to get my into what I REALLY needed! I would not hesitate to send any of my friends or relatives to Tony. It flowed so smoothly. OH- and I LOVE MY KIA SOUL!!!!(-: Debbie Hunt, Johnson City Tn
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