My experience with BB JEEP was overall a success. From the time I met Russ in the Parking lot to signing papers with Sheli. It was smooth and stress-free. Russ asked all the right questions, guided me to the right vehicles, and listened to my budget requirement. I never felt pressured and I felt comfortable with him the entire time. I felt he was sincere and trust-worthy. He wasn’t your typical car saleamen trying to close a deal and superficial. He brought back the small town feel of authentic conversations and sharing a piece of his life with me. Thanks, Russ! I’m extremely content with my New Jeep Cherokee purchase and I appreciate the great experience.
customer service is not good . left in the blank. no communication. 2 hrs for oil change. walked around and just looked around. a manager giving an interview and gave my wife and I a bad look cause our neace was playing. Guess that was a bad thing on us.
I went into Gilman Honda to get a new tire on my Honda Accord and fell in love with a 2015 Tahoe on the lot. I just went to look at it and met JW who helped me from start to finish on me just wishing I could have the Tahoe. JW from the start new exactly that's the only suv I wanted and new where I need to be on my trade in and to
Payments where they needed to be. I walked out as a Tahoe owner thanks to JW
We have been Ford owners forever but traded her in for a new Nissan Titan XD. We are thrilled with our new truck! Inside and out... we consider it an upgrade from our Ford truck!! Thank you Travis Miller for your patience and expertise with us throughout the choosing and buying process!
Excellent customer service from Kevin in the service department. My Rogue needed a new SD card for the navigation system. He ordered it; called me as soon as it came in. I didn't even have to get out of my Rogue to have it installed and he patiently answered all my questions. I am pleased with my Rogue and the quality of service I received from everyone at World Car Nissan! Great job!
Process and everything was really quick and friendly. Only problem I had was with the Vehicle coverage I didn’t know it was optional. Other than that I bought a 2016 Nissan Altima, runs great really low mileage also payments are under $250 a month.. I really recommend if you want a down low payment also awesome monthly rate ... Also David Drumm is awesome at what he do with his job also the kids!! Thinking about financing a second car for sure!!!
Garry Parmelee "paceman" took great care of us. I really liked that he wasn't salesmanny at all, I have an adversity to salespeople, I feel like I can't think cause they're trying to manipulate me into buying things I'm not sure I actually want. I told Garry the cars I was interested in, he gave me the keys and let me and my husband go and check them out without him hovering over us. On top of that I bought a color I ended up having last minute regrets about, I even drove the car home but I called him and begged him to let me come swap for the other color I was looking and and I can't even believe it but he let me. Haha, my poor husband and Garry having to deal with me, but hey I got what I wanted
New or used, I absolutely detest the process of buying a car. It has been my experience that the sales guy always has to "let me check with my manager and see if I can get you a better deal" and the fiance guy always tries to pressure you into purchasing high mark-up extras (extended warranty, paint sealant, window etching, etc.) even if you are paying cash. Not so at this Hertz sales location. I found myself in a very tight time-crunch to buy a "commuter car" for a new job that I would be starting shortly and I simply didn't have time for the usual car sales nonsense. Chris (sales) was great. He was very responsive to all of my questions and very knowledge about his inventory. And Nathan (finance) was also great. He completed the seemingly endless stream of paperwork in a very efficient manner and without any excessive pressure about add-ons. Although this was the first time that I have ever purchased a former rental car, I would do so again. At least I would if it was from this Hertz sales location and if it meant dealing with Chris and Nathan.
Still in the process, and the salesman is okay, but their email communications are jacked. The day after taking a test drive I receive an email asking when I want to take a test drive. An email supposedly from my salesman lists a cell number to another salesman. A young sales manager calls me on my cell asking when I want to come by and see the car...a few days after I've come by and seen the car. Spooky.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Becca was incredible! She walked us through every step and really helped us out! We are in love with our new car and would recommend her to anyone that walks through the doors!
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