I originally came in to ask about the new 2019 RAV4, for which little information had been disseminated to the dealers by that time. The only thing of which they were certain was the late December release date. Warren took the opportunity to tell me about the deals going on for the 2018 RAV4. I am no fan of the exterior styling of this generation, but Warren found me one that not only was colored to minimize the aspects of the body that bother me, but also include the things I was seeking in a new vehicle (AWD, better gas mileage, upgraded safety and technology features, etc.). He was able to answer my questions and had a much-appreciated sincerity. The last thing I wanted was to feel manipulated by a slick-talking salesman and Warren was the perfect salesman to deal with me. Overall, a pleasant buying experience and I am becoming happier with my purchase with each mile.
Definitely planning to purchase within 90 days!
by Queenbee12 from Springfield, IL
November 18, 2018
I wanted an SUV after owning a Kia Soul. Manual transmission SUV’s are hard to come by! This SUV fits all of my needs in a vehicle!
Bradley McElroy made this purchase the easiest and most enjoyable I've ever been apart of. Nothing but 5 stars for Brad. I will be back in the future.
KIA Sportage - great vehicle for the money
by 2018 Sportage owner from Atlanta
January 14, 2019
The base 2.4L GDI engine has plenty of pep. The vehicle rides well fully loaded (no change in suspension, handling, acceleration, etc). I would recommend this vehicle to anybody looking for a compact SUV (who has no need for a third row of seating).
My only frustration has been the difficulty of adding fog lamps. There is no wiring harness provided from the factory. This makes it impossible to have a true factory installation integrated into the steering wheel controls. It also makes an aftermarket installation expensive, as well.
Jim S gave superb service and had excellent auto knowledge
by shengyi from DealerRater.com
December 4, 2018
The service was consumer-oriented, timely, and offered the right price. Jim showed me different cars until we found the one that was perfect for me and with the right terms. His service was low pressure. I'd certainly return to Napleton's to buy another car.
My third kia tanked due to motor seizing up.
by Calvin from Farner
October 8, 2018
I thought it was a good product until the motor seized up and it had an oil change 4 days prior. Kinda sucks. No recall for my engine but others have been . I have always taken care of these vehicles. but I have not been taken care of.
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
Nice Daily Driver
by Starfighter from Mesa AZ
January 7, 2019
This is AWD, needed in northern Arizona winters. Basic 4-cylinder model with Convenience Package includes power driver seat, heated front seats, and donut spare tire. Vehicle has key start and none of the unwanted electronic features now packed into newer models. This Sportage is easy to drive and has decent utility for the size; didn't want superfluous stuff and what's in the package is just right.
Overdue review, but I purchased a used vehicle late in 2017 and I had a pleasant and very positive experience throughout the purchase process and for my first follow up visit. Specifically, during the preliminary stages, I dealt with a sales rep and the owner directly. The entire staff were very professional, timely, and accommodating to my busy schedule. When I returned a few weeks later with a maintenance issue and questions, I dealt with the Service Department and they were awesome as well. I'm glad to return to the BMW family!
Love this car!
by KIA Lover from Millstadt, Il
January 9, 2019
This car spoke to me the minute i saw it.
I’m newly retired and it meets my needs. I love the ability to transport large items by follding downn the seats.. I’m also easily able to transport grandchildren and all of their gear.
Gas mileage is great.
This car will see lots of vacation travel.
Ben and Maloy were great! They made the process of buying a new car painless and easy. Normally, you would spend all day in a dealership, Ben had us in and out, what seemed, in a matter of minutes. A+ A+ Bravo!! 😘🤩
Best car I owned so far
by Chambers88 from Wilmington, De
December 24, 2018
This suv is real spacious, sits high not to high the acceleration was great. I dont recall having any problems with it. Furthermore it came with sirius radio, ac/heat, bluetooth and much more. Yes a Kia Sportage is a great car.
My salesman, Malik Harris, was so amazing to work with. He worked with me for as long as it took, on my schedule, even came in on his day off to help me get my brand new Hyundai. He was very knowledgeable about the vehicle and options I was interested in. The process for getting a loan was also exceptional. I definitely recommend Malik and this dealership for your next car purchase!!!
Reliable, stylish, get up and go.
by KMB from Portland OR
November 27, 2018
Best car I’ve owned. Comfortable and reliable. I do think the back side windows do not provide an expansive view. Overall, this has been a carefree drive.
It was great experience. They were so good and friendly.
Their cars are good condition and strong enough.
Also, they have enough options to choose with wide price range.
Most reliable car I’ve owned.
by Steve from Beech Grove, IN
December 31, 2018
Great family car. Lots of room for luggage in the hatch, and wonderful for travel. As fast as it needs to be, handles well, and is quite comfortable. Best part of owning a KIA is that service is extremely reasonably priced. With the frequent coupons sent from the dealership, you can get an oil change, tires rotated, multi point inspection, and fluids filled for around $50.
A good friend referred me to Bruce. He???s very nice and knowledgable. Answered all mu questions and gave me a great deal with the new 2018 Rav4.
Very efficient and reliable vehicle .
by Ryguy the car guy from Vernon CT 06066
November 29, 2018
This car is not as big as I thought it would be hut for the size and engine it is definitely a good fit for anyone looking for a new sporty SUV sadan crossover
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