I arrived at 1pm for scheduled appointment and was met by the service manager. Greeted with a smile and a handshake. He told me what was going to be done and how long it should take. Even though they were short handed on that day, my car was washed, repaired and returned 15 min earlier than promised. You can’t beat that for service.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
My sales advisor, Bruno Reichert, was great. Extremely professional and knowledgeable. I’ve never had a sales advisor that knows so much about cars, all makes. And he has worked there for a long time. I know he’ll be there whenever I have questions.
Thorough and extremely great value. Jessica is excellent.
by jfinley1218 from DealerRater.com
December 3, 2018
Great service, great value. I will always come back. Thanks to the techs who worked on my car also. This was a great experience. Thank you
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