The staff at Southern Kia Chesapeake are so friendly and courteous. They treat every customer as family. Joe Miller , Cynthia Adam, and Brian Johnson has the best customer service relation I have ever encountered. I will be recommending the dealership to others.
Mr. Winston Whitehurst was a great dealer today. He made sure my wife and I walked away with the best deal possible, and made sure to take care of any problems that occurred on our end. Highly recommended!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
My experience at Casey Kia was simply outstanding. Brandon Thompson was above all the best salesperson you would ever want to work with when buying a car.. I also dealt with the general manager Roberto Dial and Finance person Steve Jernigan. Each of these individuals made me feel like a royal queen. I will definitely return in the future!!!!!! Thank you all for an awesome experience . Lisa P.
Although I was satisfied with the work done on my vehicle I was disappointed with my interaction with the service staff. Initially Carlos was very positive but things went forward not so much. I have concerns regarding communication between the staff members. When I am quoted one price and upon check out I am told something else, then when I think that the situation is corrected and try to checkout a second time the amount is still not what I was originally quoted. As a customer I should not have to work to get a price honored that I was originally promised. Regardless of the lack of communication between the staff members. I understand that we were customers that were acquired by your purchase of Perry Buick but to be honest this experience was NOT a very good first impression. Hopefully you will do better moving forward. Otherwise I???m going to have to find somewhere else to take my business.
Went into Southern Kia Gmc Completely discouraged from other dealerships with insanely high interest rates and montlhly payments. D'Aundre actually listened to me and made sure to stay within the price range and monthly payments I wanted. I now have an amazing 2017 Kia Sportage and I am so in love. Marshall negotiated with banks on my behalf and I could not be more grateful.. Thanks Southern for being an amazing team with amazing inventory.
My experience was amazing Aarron was an amazing salesman he was so very kind and understanding about my situation about not being able to cross the bridge and the water to get to the dealership to get my car so he accommodated me instead bringing it to me...I will not forget him and his kindness I'm so happy with my car it's not brand new but it is to me I love it so much.. I'm excited to get my first check up on it as soon as I find someone to make the drive with me..again Thanks Aarron.
Wonderful customer service from start to finish I will definitely spread the word on how we were treated really cant say enough my will be looking to buy somethin in the future.
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