We ended up not buying a car through Sweeney, but not because of anything they did - we were looking for a pre-owned car in a brand they don’t generally sell. They had one on the lot and Michael Meyer answered all my questions and was really helpful, but the timing didn’t work out on my part. We ended up buying a certified pre-owned from that brands dealer, but we will definitely keep Sweeney in mind for future car purchases!
I have worked in the car business for the past 9 years so I'm very critical when it comes to the car buying experience. I almost didn't buy from them because I was apprehensive because of their review rating. However, the deal on the vehicle was worth trying Jake Sweeney out and I'm very happy with my experience with them. My sales person was Brent and he was a straight shooter, very thorough, and an excellent communicator; which is qualities you want in a sales person. The finance manager was DJ, he had the same great qualities as Brent, was not pushy about warranties, and got us in and out in a good amount of time. There is nothing worse than having the car buying experience soak up your whole day, and with them I was in and out under two hours. DJ also got me a fantastic rate on my SUV, my insurance company's APR quote was almost double what DJ got me.
I would not hesitate to purchase another vehicle from Jake Sweeney. I got a great deal, had an awesome experience with the staff, they have strong financing available, and they are respectful of your time.
I will start by saying that Brian in Fiat service is WONDERFUL he is always attentive and available to answer any questions. I went in for an oil change and headlight repair. While waiting I started browsing cars and met Pete. Pete was initially attentive and discussed with me purchasing a new car. I advised Pete that I was upside-down in my current loan. Pete said that I may qualify for a certified new car. I picked out a car and it went downhill from there, Pete became distracted by phone calls, visiting customers, and another customer that he had left on the lot. I suggested to another sales person that he should take over with me and let Pete deal with everyone else. Pete then advised me that I would only receive 1 hard inquiry on my credit report I then should him where Equifax had already notified me of 3 inquiries. He then said that my Husband needed to be present so I should come back, I advised him that my spouse did not need to be present so he eventually obtained permission via text from my spouse. Then he made me feel that I should have $5000 to put as a downpayment after I told him that it was $500. Then he told me that finance had 5 other loans that he was working on (hmmm i did not see any other customers) and again I should come back (i get the feeling he is trying to get rid of me) finally he said that he would also need paystubs- I told him this was not the first time I have purchased a car and they do not need paystubs until the end. I finally gave up and left. As a side note there was 1 finance person in the office and several of the sales people were going into the office to discuss personal business, perhaps if they left him alone he would have gotten more accomplished.
Ryan had the vehicle waiting for us when we arrived. He was more than knowledgeable about the vehicle that we were test driving. We didn't get the, "I'll have to check on that" routine. Once we decided, the process was within reason and the dealership went out of their way to find the best deal on financing. Before we left, they rewashed the vehicle, topped off the fuel, and dropped off our rent-a-car for us. Coming from Lexington, we were quite satisfied with our purchase.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Cannot talk highly enough about my experience here. I dealt with the owner Ric, and Morgan. Both were extremely courteous and I felt zero pressure. Ric worked with me on my trade in, and gave me a great deal on the car I purchased. I was dreading it because I've had a few bad experiences buying vehicles, and this place helped restore my faith. Definitely will be going back, and recommending to anyone in the market. Service department was great as well.
Cannot talk highly enough about my experience here. I dealt with the owner Ric, and Morgan. Both were extremely courteous and I felt zero pressure. Ric worked with me on my trade in, and gave me a great deal on the car I purchased. I was dreading it because I've had a few bad experiences buying vehicles, and this place helped restore my faith.
Definitely will be going back, and recommending to anyone in the market.
Service department was great as well.
Geiger and Mark Zinser made it quick and easy to purchase my new Edge, very happy with my experience at Cronin! I have purchased from three different dealerships in the past and Cronin has by far given the best customer service!
I had a terrible experience at a previous dealership and was dreading having to test drive vehicles. However, Cronin Kia was an excellent exerience. I was given information about the car, I test drove it, was given leasing or financing informatio, and all without any pressure to buy. I would recommend this dealer to anyone and Michael Moore as the person to request.
On August 18, 2018 I purchased a new Kia Niro from Andrew Thornberry. At the completion of the purchase he informed me that the parts department was closed so he would send my second key to me through the mail. Three months, several phone calls, four emails and one letter later, l still don't have my second key. This is not a simple process of having a key cut, because my car is push to start, the key has to be programmed, and the key itself is a $150 investment plus the programming cost.
Purchased a 2015 Nissan Murano from Jeff Wyler. I’m very happy with my purchase and feel like I got a fair price for it. Salesmen Gary was very friendly and we had good conversation throughout the whole negotiating process. “Z” was very nice as well. The manager and financing guy, who I can’t quite remember their names, also were nice. I liked that the salesmen let me do the test drive on my own and did not rush me. Will definitely recommend this place to friends. I thought I had a minor scare driving home with the transmission until I realize I was an idiot and put it in manual on accident lol. Thanks again guys!
Latara and Tania!!Thank you Ladies so much. Yah did an Superior, excellent job on getting me in my 2018 Nissan Sentra you Ladies did a Good job @Jeff Wyler Nissan Fairfield Ohio. You Rock. Thank you for your help!!!!
Very pleased with decision to look at Kings Kia. Rachel in sales was great to work with, very knowledgeable and provided fantastic service. Dealer was very fair in pricing. Would do refer to others and do business again in the future with them.
It only took us 1 visit talking with Rachael to come back and purchase our 2015 Kia Sportage! She was very patient in all my questions and answered all my concerns throughout the process. Would definitely recommend her to friends and family looking for a new Kia!
Although we did not purchase a new Kia, I would encourage anyone who is looking at this type of vehicle to ask for Greg Frankel. He is knowledgeable and keeps a nice relaxing tone in the sales experience. We actually drove back to the dealership to thank Greg in person and apologize for not buying from him. Even then he was gracious and friendly. The only reason we did not buy is that Kia didn't have quite the vehicle we were looking for. But if anyone is interested in any model of new Kia or used vehicle, my wife and I give a hearty recommendation that you go see Greg. Al and Jenny Sheldon
This is our fourth Kia purchase from this dealership in 3 years so obviously they are doing something right! We have a Soul, an Optima and just purchased a Sportage. The gas mileage is what keeps us coming back. My husband traded in his Soul for a new one and it is the most comfortable car for a long drive I have ever been in. It beat out the Honda minivan, the Toyota minivan, and a Dodge Durango, and they were all top of the line. His Soul is the turbo so it???s bigger than the average Soul. I am hoping my Sportage is the same! I was driving the Optima but gave it to our 20yr old son who has driven a 1996 Jeep Cherokee for the last 4 years! I think we are all happy!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.