Let me start my saying we are long time Honda Vehicle owners. And when it was time to trade in our CRV, my wife Collen went to a local Honda dealer where we had bought 5 vehicles in the past. She was treated poorly. So I contacted KIA of Brooklyn Park, I talked to Wendy she set up an appointment with Vadim. Everyone involved was first rate, and treated myself and my wife with respect. Vadim went thru the Sportage in great detail with my Wife. She took if for a drive and decided to buy it.
I put in an order for a 2018 Toyota Highlander without AWD. It had all the other features I wanted, especially the color and trailer hitch. I thought I could live without AWD. After a few days I called back to cancel and get a refund of my deposit. The salesperson asked why and I told him the car did not have AWD and I decided not to buy because of that. He said ok and forwarded my call to the person who would refund my deposit. I got the refund in 3 days.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Everyone I dealt with a Bloomington KIA was friendly, professional and extremely helpful. My sales rep , Chris S, as always, was a pleasure to work with. They went the extra mile for me to get the color I wanted. This is my 3rd lease with them and it only gets better and better.
Pat was very friendly and professional. He found the right car at a great price. He was not pushy like the other dealers I visited. If you want a pleasant experience, go see Pat at Luther Kia in Bloomington.
Chris was very friendly and helpful throughout the entire process. Of all the sale associates I dealt with at the various dealerships while searching to replace my dead car, Chris was the only one who actually called me back to see if there was anything he could do to help.
I emailed numerous dealerships in the Twin Cities, and all i got was the auto-response without anyone answering my specific questions. Chris answered all my questions almost immediately. Chris and Matt took great care of me. Very happy with my new car.
I needed to co-sign a loan for my daughter who is a student but my credit isn???t wonderful. But my sales guy Mike Lipke was able to find the perfect car with low miles and a full warranty and I was able to get approved for the new loan. We were also in a crunch for time the day we bought the car because my daughter needed to go to work and Mike and the finance team made it happen! In and out of there in just over an hour! This is the 3rd vehicle I have purchased through Luther Kia!!
The service attitude and atmosphere of this facility and staff are stellar. TJ in particular was above and beyond what I would expect of a service representative. He came in on his day off to ensure that my transaction went to seamlessly and painlessly as possible and things were handled in by far the best manner ive ever experienced with the car purchase.
Was impressed by the quantity of preowned certified vehicles available. A representative from the dealership contacted me within an hour to answer my questions. Haven’t found exactly what I’m looking for...yet, but would be happy to work with ‘‘tis dealership.
Purchased 2018 Kia Sportage, safety system prevented a crash. I am sure that it , also, prevented great bodily harm to me....and that’s very good.
This is exactly why I bought a Kia and another reason to purchase from Barnett Kia.
Barnett took it upon themselves to apply for a loan from a random bank without my permission when my original loan was rejected from my bank. The process started as them telling me there were rules for applying for car loans from banks. I only wanted $1,500 and they said minimum was $6,000. They did not know what they were doing. There also was a new rule at my bank that you could not take out a loan on an older car. Run. Stay away. Let them go bankrupt. Find an honest dealer.
Donny was great and I appreciated the point of getting there and moving forward right away to not waste either of our times. I will go back. Also, Andy in finance was fantastic!
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