My first time ever leasing a car and the staff here made the process soo simple and easy! They took the time to explain everything and answer any questions I had about the car, lease, coverage etc. Tom, Brandon and Sergio were all awesome!! Would highly recommend.
Mike Ricatta is very conscientious , and took care of me while his other customers were waiting for a loan approval. The only negative was that the interior could have been cleaner and there was some debris which could have been vacuumed. Prices should be listed on used cars.
I hate shopping for a new car because some salesmen are very pushy. I am never forced into anything I do not want at Northtown Kia. They always understand my needs and work with me so that the payment fits in my budget. All the people I come in contact with are very friendly and accommodating. I would highly recommend this dealership to anyone looking for a new or used vehicle.
This was my first time getting a car on my own and everyone was so helpful and kind! I was first looking at a car that turned out to be out of my price range and they helped me find one that was a better fit and I absolutely love it. Definitely would recommend to anyone looking to get a new car!!
I went in to look at financing a new 2018 Kia Sportage and everyone was so accommodating. I spoke to several people during the buying process and I was very happy with their assistance. I got a great deal on a lease for the Kia Sportage and was able to get everything I wanted in the car. I would highly recommend Northtown Kia. They also have amazing cookies and the dealership is very nice.
I never expected such an easy process when buying a new car. Went in on Friday and drove home in my new Kia Sorento at 4:30 pm the same day. Very happy with the service. Mike Ricotta was very patient and very willing to help with any questions we had. I would recommend going to see him if you are interested in purchasing a vehicle.
My experience with Michael Riccata was very good he was helpful got me the answers that I needed was patient with me he was wonderful and I would recommend him to anybody
Unfortunately after I picked up my car on the 27th and when I got home I realized that KIA does not include a car starter so after I spoke to Kia Finance regarding turning my car in they told me that I was able to take my car starter out so I called and spoke to someone who said that he thought my car was already gone well Kia Finance told me that it was still there so I told him that I wanted to take my car starter out and he said that it was a better idea to pay $399 to them for a new starter which is not the starter I want. I called back again and told him that I wanted my starter and he said well it's going to cost $150 to take it out and then $150 to put it intoy new car so it's not worth it and to get the charger there for $399 because it would save me money. I sent him information showing him the prices that I got to uninstall and install a brand new starter, that I wanted, which and was less expensive than 399. I then sent him the estimate to remove my starter and have it reinstalled into my new car from a different dealer which would save me $150 and he continued to say that I should get a starter there. so then I had said well I would like it itaken out of my car and what would it cost me and he came back and said it would cost me $200 for them to take the starter out of my car. Which is $50 more than originally quoted me when he said $150 and over double what I was quoted at the other dealer to uninstall
And, they still don't have my 2nd key
I am a consumer who likes direct sales people who listen to my goals and don't try to push more than what I need (offering options is far different from being pushy). That is exactly what I got in Mr. Britt - with good humor as a bonus. The company worked with me to get the car and package that I wanted at an affordable. price.
We went to Kia Dealer, although our lease wasn't going to up for 3 more months. We were approached by Sales Consultant Mohammed Al Faouri Who showed us The Kia Sorento 2018. I Immediately fell in love with this car. Being the good sales man he is I drove away with that car the next day!!!! I couldn't be happier . I cant say enough about how wonderful All the staff was at Kia Especially Mohammed Thank You
Turned in our first lease. Both our salesman and business manager were accommodating(although they wanted us to lease another vehicle thru them). I do like Kia Northtowns. I was disappointed that apparently the other car i was looking at wasnt supposedly available. I will prob b back
Mike was a great salesman and did not pressure me at all. Mike was able to answer all my questions and sold me a great car.
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