I have purchased 5 cars from Fort Bend Kia. All of my service work there . The Staff is great....overwhelmingly nice, helpful, courteous, and knowledgeable. I have never had any service rep try to sell me something or repaired that was not needed. Very comforting...no surprises. This is a real review, from a real person, with great experiences at FB Kia...Try them
Dealership went out of their way to make my buying...
by oldmastersarge from DealerRater.com
January 2, 2018
Dealership went out of their way to make my buying experience the best possible experience. The salesman and the finance manager and staff we absolutely great. This was the most enjoyable vehicle buying experience I have ever had, bar none.
WE had a great experiance, from the moment we arrived we...
by Canos from DealerRater.com
January 2, 2018
WE had a great experiance, from the moment we arrived we were told that it would be a little bit of a wait, but it was'nt. We were paired with Nabeel and told He would take very good care of us. (And they were right)We were a little discouraged when we asked Nabeel for specific qualities in a Sorento and he said that they did not have it. He reinsured us that we were still in the right place. He took us for a test drive in a Metalic Green Sorento and Brian and I fell in LOVE. This car was almost the opposite of what we asked for and yet we were sooooo happy. Needless to say we left with a 2012 Green Metalic Kia Sorrento and we have'nt been Happier. Thank you so much for all you have done.
I just wanted to say that this is my second time...
by ctalley from DealerRater.com
January 2, 2018
I just wanted to say that this is my second time purchasing a vechile at Kia of Rosenberg. And my fourth time purchasing a car in my life. And I must say this experience was the GREATEST!!!!! Lorenzo really is the MAN. And Mike B your my brother from another mother. Thanks again for a very positive and wonderful experience. I went in for an oil change and came out with a new car! Upgrade!
Just purchased a Isuzu truck from Rick and he was very professional, had all the answers that I need and he worked with me to get a body swap on my schedule and delivered the truck on time! Very happy.
I first went to the dealership from a recommendation my sister gave me after her recent purchase. I loved my charger and at first I felt that nothing will ever make me part from it. My sister told me that I needed to go see David because he was simply amazing and will do everything to help you find what you were looking for. I met David and we talked cars. I???m the type of person that knows cats and I have a need for speed! However, in my mind I was thinking Kia, ugh I don???t know about that. David showed me their newest edition at their dealership, the Kia stinger. My first impression was, ???wow! This was made by Kia???. It intrigued me to listen more. David was very knowledgeable about the features and the type of engine. I took the car for a test drive and I was immediately sold! David didn???t pressure me into making a purchase. I also test drive the premium stinger and David senses that I wasn???t happy with that car. He told me don???t worry I know the GT1 made you happy, let???s see what we can do for you. Long story short David, Rick and the owner made me feel as if I were family. They were attentive to my needs and I am ecstatic that I purchased my 2019 Kia Stinger GT1! Everyday I wake up pleased and excited to drive my car! Thank you all for the excellent customer service that you all gave me!!
I was very impressed with the treatment I received from your staff. I would highly recommend this dealership to others. Actually I have recommended the dealership. Everyone that I interacted with was very kind, friendly and professional. I've never had this type of car shopping experience. Thanks to everyone.
Ben was polite and let me know what my service entailed upfront. I received a text after my multipoint inspection that informed me what failed during the inspection, provided a description of the service and let me know the cost. Once I selected the additional services, the link let me know how much more time was needed. Ben called when my car was being washed and ready for pick up. It was great and easy.
My salesman, Richard Acosta was wonderful and answered every question that we had. The dealership didn't have the color car that I wanted so they searched and found one. Someone went up and got it from the other dealership the same day at no charge. So far I love my new Atlas!
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