5+ Star for Sales team. Great experience. Works well with customer. Paper handling and title/registration dept "upstairs" is AWFUL. 1 month from buying and still not received papers. False promised 3 times already saying its mailed out (outright lies). Everytime you call they have excuse for lying previous time. Now my tag expires in 3 days with no papers in hand. That's the "LEGENDS WAY" I guess..
Shawn Lemieux and his helper Carter were awesome to deal with. I said there was no stress involved in this Pilot trade in! I would highly recommend asking for these two when you are in the car shopping market!
We always have a great experience when we get our vehicles service here. Everybody is very friendly and my husband was very excited this last time to find that they are pet friendly and that he was able to bring his dog with him and sit in the waiting area. We would definitely recommend Kia's services to our friends and family.
Kacey was patient, polite, and very knowledgeable when we came in to shop for a new car. My husband has been a ford man since he was 16 and Kacey sold him on a brand new Kia! Kacey continued to give us great information and let he Kia's great qualities sell itself to us. We loved that Kacey let us take our time, wasn't pushy and allowed us to ask all the questions we needed to stay well informed on this big decision. Thanks for the great new car!
Best selection, best service, very friendly and courteous staff, wonderful clean showroom... went out of their way to make me happy, listen to my financial situation, was able to get me placed into a brand new vehicle for less than a used vehicle.. which was beyond amazing!! These guys are the best... I'm going back in a few months with my husband to get him a car as well.. We love love love the five stars we received all-around. Will be returning for sure.
I purchased a Kia Optima over a year ago from a salesman by the name of Cody Nelson. This young man was very polite and friendly and made the experience very enjoyable! We are very pleased with our purchase! Today I went In for an oil change and JJ provided great customer service! Your hospitality at Kia of Muncie is very much appreciated!
I would like to amend my previous review of this dealership there was a communication error the proper people did not get my messages so my issue was never addressed they have now contacted me and are going to take care of everything so I really appreciate what they have done for me, it was a very seamless buying process it was very nice car for a good price.Nice to have a small local dealership take cares!
Bought a Kia Sorento from Rachel at Fuccillo North Port. The dealership was very clean, inviting and the people very customer friendly!! From the moment I first started looking for new vehicle they were the best. Didn’t give harassing phone calls just simply a check-up phone call. Loved the car and the way I was treated. Rachel was extremely friendly and explained all the options I could get and really listened to my needs and what I wanted. Bobby in finance was also great!! He explained all warranty options but didn’t push on them. Best place to buy a vehicle in my opinion. Great experience and free gifts were great too!!!
Great place to buy a vehicle. My salesman Teddy Castelo was excellent. He was patient and very informative on each car I test drove. Never pushy. Has also helped me after the sale. The dealership is spotless and the staff are all very friendly. Thanks Teddy and Fucillo Kia in Port Charlotte, Fl.
Everyone was friendly, polite and willing to work the numbers and make it happen. The only downside is the paperwork. Since I haven't purchased a new car in years, perhaps this is just the way it goes but it took longer to go through all of the paperwork for a new car than it did to get a home equity loan!
We have now purchased two vehicles from fuccillo. Jordan Ray was awesome the first time so we just had to go back. Everyone was very nice and friendly and informative. We will be going back there for any future needs!!
Great Sales experience with Adam. He was so nice and didn't pressure us to buy that day. Had exactly what we wanted within our price. He made sure we were taken care of and Hightower did a great job with our paperwork and signing. Will definitely recommend them to everyone we know.
My Review of Gateway Kia of North Brunswick Pamela Gray
Reason For Visit
"Highly recommend this dealership!"
First and foremost, Sean Lynch is the Salesman to see! I needed a larger vehicle as I frequently drive my three grandchildren around at the same time. I was already in a KIA Soul and loved the car. The size was just not working. I was just about 1/3 of the way through my financing, so we were pretty sure we wouldn't be able to trade up. My husband was approached by Sean upon hi arrival at the dealership. Ethan liked him right away. He was easy to talk to, not pushy and willing to understand where we were coming from. Within minutes, Ethan was driving a Sorento. It was perfect, three rows of seats and back up cam, plus a few extras. When I got there, Mr. Lynch was equally cordial, and was happy to tell me that a car was on the horizon! But...... I didn't like the color! Sean immediately got on the phone to the surrounding dealers and promptly found the interior and body colors I wanted. We had plans for the evening, so Sean offered to drive our new car to our house, so that we didn't have to stay and wait. Our beautiful new Sorento was waiting in our driveway upon our return! Thank you Sean Lynch for making a very good car dealership into an awesome place to purchase your new car! You must check it out and ask for Mr. Lynch!
Quality of Work
I Recommend This Dealer: Yes
Employees dealt with
My salesman Johnny Tofo was excellent right from the start . He helped me get all the rebates that were out there and get the best rate when it came to the financing. If anyone is looking to buy a Kia they need to contact Johnny at FX Capara.
Excellent service, fast processing and friendly staff
by Homer from DealerRater.com
December 1, 2018
We had a recently been recovering from a hardship and knew financing was going to be a challenge. When we made contact with them about our options we were met with options and approval within hours, got the car we wanted and at a rate below our expectation. All around a pleasant experience.
Bill Devine, as always, greeted me as I entered and got my car ready for service. He provided excellent information. In addition, the communication is top notch as is the quality fo work. My car was ready exactly when he said it would be.
Went in looking for a used Escape. Jack was great, honest and very personable without being pushy. He was also very patient with me while allowing me to drive several different vehicles before deciding on the Escape. Also, this is my second vehicle I have purchased from this dealer. Very happy.
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