The service Department experience is always top notch! I dropped my Genesis off early for an oil change, bulb replacement, and multi-point checkup. Got a call a couple of hours later that it was ready and picked up car in the afternoon. Always a seamless process! thank you Ralph, Dimitri, and the entire crew!
Most reliable car i own
by msdiva5454 from Apopka FL
January 12, 2019
This car meet everything I thought it would be and i love it. My grand kids love the car and cause we can listens to you tube
Greg P was the best car salesman ever. Ray from the finance / account manager area was extremely kind, caring and took his time to explain everything to me. This was probably my best car purchasing experience ever.
Best car I ever owned
by Snow crystal from Stowe
January 1, 2019
This SUV has everything I need, plus some. Heated & cooled seats, reliable, comfortable, spacious, oversized sun roof, large cargo area and it handles well on snow & ice!
Mo was the ultimate professional. He was extremely easy to work with and never during the transaction did I feel pressured. He took his time to understand exactly what we were looking for and at the budget we had in mind. When it came time to close the deal there were no surprises. He made the whole process simple and stress free. He is very knowledgeable of all the features and equipment at every option level. I would highly recommend him to family and friends!
This is my 3'rd Kia Optima an they are great cars.
by Joe C. from Thornhill, Ontario
January 10, 2019
I would highly recommend this car based on performance, comfort and safety. It is very reliable in all kinds of weather and is really a pleasure to drive. It has all the features of the more expensive cars and is always very reliable. I believe that it is an excellent value.
I've had new cars since every couple of years and this was the best experience we had. I got what I wanted no haggling. We were in and out when signing the papers. I highly recommend going to Smithtown Kia.
I have never had any problem with this vehicle.
by Attic records from Pittsburgh pa
December 27, 2018
This car gives me everything I could ask for.It rides really good .radio and sound system sounds great and easy to use.love the heated seats and steering wheel on cold winter mornings and air condition seat keep you cool.
I have had many vehicles in my lifetime with that being said, I can honestly tell you I have seen them all the scammers the xxxxxxxx the bait and switch adding fee's to your loan after you signed a contract. Well this place Certified Headquarters I have to say is the best I have ever been to. I called them asked them about a vehicle no games or tactics were played. I drove about 1 hour out of my way by passing all these other morons that I know will rip me off. I have to say I am glad I did we were met wit professionals from the sales floor all the way to the finance department. I dealt with Steve, and Jay. Very down to earth people the entire staff made us a family of 5 welcome and felt at home. We were in/out in under 1 hour and drove home that day with a great vehicle. It's been about 6 months now and they still call my home to ask how everything is going. They also remind me if I have any problems just call they will work with me. purchased 0n 5/26/2018 and love how we were treated every dealer and car sales company should work this way. No pressure just honest good people thank you all at Certified we are updating a review to show how thankful we are happy holidays. Best cars best deals next time when I am in the market I know where to go.
I test drove e a Kia soul car
by Samantha from Danville
December 21, 2018
Just loved the Kia soul cars never had one but I always wanted on used Kia soul I would love to win one hope to some day
Our salesman Gerard Rennie was awesome. True to his word the whole way. The deal was seamless from the test drive to the purchase. Great experience with Smithtown Kia.
Most reliable car I’ve owned.
by Steve from Beech Grove, IN
December 31, 2018
Great family car. Lots of room for luggage in the hatch, and wonderful for travel. As fast as it needs to be, handles well, and is quite comfortable. Best part of owning a KIA is that service is extremely reasonably priced. With the frequent coupons sent from the dealership, you can get an oil change, tires rotated, multi point inspection, and fluids filled for around $50.
The service department personnel was extremley courteous and eager to assist and address my concerns. Jay, my assigned service advisor, provided good customer service.
Great car for the investment
by Thom2154 from Santa Rosa CA,
January 11, 2019
Nice design, great mileage from a reasonably priced, nice size sedan. The c ar lives up to its reputation and provides a good styling, comfortable ride with great economics. Up to 40 MPG on the road and average in the high 20s around town.
Thankfully did not need to leave vehicle
Because they did not have loaner car available. Also they charge for them - have not run across that with my previous cars.
Always received “courtesy” vehicle.
I like my Sorento
by Andrew from New Orleans
January 2, 2019
Good value for the price.
Best warranty out of all manufacturers.
Cheap maintenance cost.
Good gas mileage.
Good cornering stability for a SUV.
Craig Graber was the Leasing Consultant who assisted me with the transaction of leasing a 2019 Buick Encore. I picked up my car on November 26, 2018. My experience end-to-end was pleasant and professional. He listened, understood my needs and worked with me within those constrants. I would wholeheartedly recommend Craig and the dealership.
I love my Kia Optima!
by cahudson from Birmingham, AL
December 27, 2018
I wasn't sure about getting a Kia but now I love it! It looks nice, rides great and gets great gas mileage. I got a lot for less money than other cars that I had looked at.
Great job getting me out of my lease with little negative equity and into a beautiful 2014 Dodge Ram 1500. The salesman Jim Kelly is a pro and a straight shooter, he cares about his customers and the vehicle he is selling. Only con is the high interest rate you must accept to make the deal, but you can refinance with your own bank, small inconvenience for the great deal I received. I highly recommend Jim Kelly and this dealer.
Most Reliable vehicle I have ever owned
by Samuel Reid from Cheyenne wy
January 4, 2019
This car is amazing from front to the back side to side inside and outside..really nice seats that hold you in place while the Turbo kicks in
This was the most painless car shopping ever.
I purchased a used car from salesman Albert who was friendly, personal and Anthony the financial guy he kept my need and budget on target. Very good experience.
Best car for price
by Jduv8 from Wichita, Kansas
January 4, 2019
As far as the amenities you receive with a Kia Optima, this car provides you with the most bang for your buck hands down. Extremely satisfied so far.
Thank you Shawn and Leticia. I couldn???t ask for a better salesman and manager to get me Into the car I wanted and working with me through the process. everyone was professional friendly and knowledgeable. To my surprise vehicle was absolutely amazing, Shawn was very helpful thank you . Came in and left with a car the same day clean in and out. In fact there inventory was impressive. Excellent experience. definitely recommend them.
car has been great so far
by kye from prudenville, mi
January 10, 2019
I could use a little more power but wouldn't trade it for the gas mileage ,also wish kids had entertainment in the back. remote start is also on my wish list
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