After realizing what the problem was, they were helpful in getting it resolved. I was disappointed, though, in the cost. I had to pay $100 to figure out the problem, then buy the part myself and another $150 to put the new part in. I felt it was a little expensive.
car has been great so far
by kye from prudenville, mi
January 10, 2019
I could use a little more power but wouldn't trade it for the gas mileage ,also wish kids had entertainment in the back. remote start is also on my wish list
The service was fine and was done as I asked. My issue came when we went to check out. I had signed up online for the 15,000 mile service which included oil change with filter. tire rotation and topping off all fluid levels. The charge was to be in the 69.00 dollar range according to the online offer. When we went to checkout the bill was almost 100$. I explain to the service manager and he could not find the offer I described. He did make the adjustment after he could see I was upset that they had no record of this service. He charged me just for the tire rotation less than 20.00$. I told him that i wanted to pay more inline of what the offer I signed up for was 70.00$. i didn't feel right not paying for my service. I went home and checked online and could not bring up the service I had originally signed up for. i am not sure what happened and was sorry I had not printed the offer out. I purchased top off the line cx5 and would like to have service done at a fair price to everyone. Thank you scott jones
My favorite vehicle ever! Top rated comfort & tech
by Christymomof3 from Atlanta, Ga
January 3, 2019
I have an SXL & everyone in my family loves the van! We currently also own a convertible and a car-and our Kia is our favorite by far!!
Excellent Customer Service From Salesman Paul Barnes!
by MATTHEWPOWELL110 from DealerRater.com
December 4, 2018
I just wanted to thank and recommend Salesman Paul Barnes who is professional, kind, and worked hard to get me a great deal on my new Kia Sportage. I???ve worked in the business as a Sales Manager and knew I was upside down on my trade. I know how he makes his money and rather him shrug me off for something that appears to be an easier sale, Paul worked hard and stuck with me to get me at a fair price. I will be buying vehicles from him as long as he is in the business.
KIA Sportage - great vehicle for the money
by 2018 Sportage owner from Atlanta
January 14, 2019
The base 2.4L GDI engine has plenty of pep. The vehicle rides well fully loaded (no change in suspension, handling, acceleration, etc). I would recommend this vehicle to anybody looking for a compact SUV (who has no need for a third row of seating).
My only frustration has been the difficulty of adding fog lamps. There is no wiring harness provided from the factory. This makes it impossible to have a true factory installation integrated into the steering wheel controls. It also makes an aftermarket installation expensive, as well.
This is my first brand new car and Performance Kia made it a stress free and enjoyable experience all around. A special shout out to an employee named Shawn because my 2 year old would not leave him alone and he was wonderful with him. Thank you all so much!
Most Reliable vehicle I have ever owned
by Samuel Reid from Cheyenne wy
January 4, 2019
This car is amazing from front to the back side to side inside and outside..really nice seats that hold you in place while the Turbo kicks in
Was awesome I had Low Credit Score and Very Limited budget and Down payment was a huge amount But they worked And Got me approved And had got a Beautiful 2013 Ford Focus with only 58k Miles and Payments so Low I Highly Recommend!!!! Thanks Guys !!!!
I like my Sorento
by Andrew from New Orleans
January 2, 2019
Good value for the price.
Best warranty out of all manufacturers.
Cheap maintenance cost.
Good gas mileage.
Good cornering stability for a SUV.
Very reliable place. Great service. I would give it more stars if i could because I never went to a place and felt like family. Did not jerk me around. Was very straightforward and worked with what I had to offer.
Most reliable car I’ve owned.
by Steve from Beech Grove, IN
December 31, 2018
Great family car. Lots of room for luggage in the hatch, and wonderful for travel. As fast as it needs to be, handles well, and is quite comfortable. Best part of owning a KIA is that service is extremely reasonably priced. With the frequent coupons sent from the dealership, you can get an oil change, tires rotated, multi point inspection, and fluids filled for around $50.
Heather the service manager was very attentive to our needs and ensured our truck was worked on promptly so we would have it available for a planned trip. Alex in service was also very helpful and a key player in making sure a rental vehicle was available while our truck was being fixed.
Very efficient and reliable vehicle .
by Ryguy the car guy from Vernon CT 06066
November 29, 2018
This car is not as big as I thought it would be hut for the size and engine it is definitely a good fit for anyone looking for a new sporty SUV sadan crossover
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Kia Reliable and organize good car on the road
by Claurice from Columbus,Ohio
December 25, 2018
They are reliable and gas they’re good cars some wrong is it good air condition good music to save on gas I would like to another one because they are good cars to have
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Leased a 2015 K900’s in August 2015.
by Moconno from Delray Beach, FL
January 12, 2019
Enjoyed it for 3 years and turned it in. Could not find anything for the money that compared to the K900 so I bought a never titled dealer luxury model. Flying to up to Chicago the drive it to Florida next week. Have owned BMW, Audi and others but the Kia delivers a great and reliable car without breaking the bank. It maybe not quite a Lexus LS but comes close for a lot less money.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Most reliable var I've own
by Johnny239 from Cape coral
January 6, 2019
This car has surpassed all of my needs. Leg room, leather seats, technology is awesome, chrome wheels. May be a used but New to me!
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
by Csmoove1000 from Missouri
December 15, 2018
Great car. It is luxurious inside. It handles smoothly, and I love the feel of the V8. This is a top of the line Kia Vehicle! I love it
Very respectable dealership with super customer service. Danielle Jaggars worked with us to get the best possible deal! My husband & I would recommend Performance Kia to everyone!
SECOND KIA I OWN
by TEDWESS from LADYSMITH, VA
December 21, 2018
JUST AS RELIABLE AS MY 2007 KIA SPECTRA SX. GOOD MILEAGE PER GALLON, PLENTY OF POWER. LOTS OF LEG ROOM BOTH FRONT AND BACK. CONVENIENT TOOL TRAY IN THE BACK
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