Overall, I have been pleased with the service provided to me at Bob Moore Land Rover. The time before last, I had an issue with one of the service coupons that was mailed to me, mainly because of my misunderstanding of the fine print. But, when you expect to spend $150 and you leave having to pay $300, it’s slightly unnerving.
However, I’ve been back since then and I could tell the service department specifically Mike Nguyen went above and beyond to try to make up for my previous unpleasant experience.
Unfortunately the odor that I took the vehicle in for this last time is still somewhat present, so I will most likely have to bring it back if it doesn’t go away soon.
I love my Range Rover Sport and the service department at Bob Moore OKC is wonderful! I drive inside and someone is waiting to help me. Getting a loaner car is always quick and easy. They text me updates on what is happening with my car and let me know when I can come by and pick it up. My car doesn't need much service but when it does, I don't dread going! A+
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