Drove around 45 miles to pick up our new SUV. They had the best deals and even had the car PA inspected and full tank of gas. I’ve had Mercs and Beemers and never had this type of service. Very pleased and will definitely deal with again if picking up another Land Rover.
We were in a bind when our brakes wore down to nothing while on a road trip. Sean was attentive and helpful from the get go. He was able to accommodate us right away and work swiftly to get us new brakes and tires and get us back on the road in no time. His pricing was fair and he and the service crew worked through lunch to get us back on the road as quickly as possible. We are very grateful that they took such good care us and kept us comfortable while we waited. Thank you Sean and to all the service guys who got this done so efficiently. We are very grateful!
My initial complaint was regarding service with Porter Nissan where it was later determined that it was actually Nissan that was preventing my repairs. The service manager made several attempts to convince Nissan that this was a cause and effect issue however Nissan balked at the repairs. The service group at Porter are top people to deal with and will go the extra mile for you. After it was all said and done Porter was in my corner.
I bought a new vehicle at Willow Grove and I had a good experience. Bill Marshall was very helpful, great communicator, no nonsense , direct and to the point. Kimberly Dane did the financial work and all the paper work, which was executed properly with no issues. Bob Nicholls followed through on insuring that , I was familiar with all of the features of the car, specifically the electronics. Bob made time on his schedule to come to my home to familiarize me on all of the features of the SUV.
Everyone that I worked with was professional. Nick was helpful in finding my vehicle and Kimberly and Bob were very thorough and patient explaining the finance and technology aspects of my purchase. A special shoutout to Lynn who was pleasant every time she answered the phone and never got tired of all of my calls. Thanks to all, George J Christoff P.S. The Jag is incredible!
Terrifc customer service and buying experience from Willow Grove Range Rover. A month after purchasing a Velar, Range Rover sent a representative to my house to review the operation and extensive technology of the vehicle. Bob Nicholas did a fantastic job teaching me about the operation and the superior technology that the vehicle offers.
I always dread the car buying process but J made me feel at ease right away. He listened to my needs and wishes and presented several different options that were a very close fit. Very pleasant to deal with. Would not hesitate to recommend him and the dealership to anyone asking!
We had a very unfortunate incident on I95 that destroyed two wheels on our Discovery while headed to family for Thanksgiving but fortunately this dealership had two wheels in stock and was able to get us on the road in just a couple of hours. Many thanks to all that provided us the wonderful service especially to the General Manager who also personalized our visit by making sure we were happy with everything before we left.
I had a Jaguar FPace that was fraught with problems for 4-5 mos, requiring frequent repairs and ultimately all parties were very helpful and generous with access to loaners, trade in and purchase price of new vehicle. Despite a sub-optimal experience with my previous vehicle everyone (in all divisions) were very pleasant to deal with. I would recommend them without reservation
Great experience leasing my new Land Rover. No pressure & took the trouble to make sure all our needs were met. I would recommend Mr Nicholls to all my friends & acquaintances with all their auto needs. 5 stars.
Very direct & responsive internet sales experience
by Bill-from-MI from MI
June 20, 2018
Very direct & responsive internet sales experience. Still working with them on a used car purchase and hoping we can work something out. Nice folks!
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