I bought a new vehicle at Willow Grove and I had a good experience. Bill Marshall was very helpful, great communicator, no nonsense , direct and to the point. Kimberly Dane did the financial work and all the paper work, which was executed properly with no issues. Bob Nicholls followed through on insuring that , I was familiar with all of the features of the car, specifically the electronics. Bob made time on his schedule to come to my home to familiarize me on all of the features of the SUV.
Everyone that I worked with was professional. Nick was helpful in finding my vehicle and Kimberly and Bob were very thorough and patient explaining the finance and technology aspects of my purchase. A special shoutout to Lynn who was pleasant every time she answered the phone and never got tired of all of my calls. Thanks to all, George J Christoff P.S. The Jag is incredible!
Terrifc customer service and buying experience from Willow Grove Range Rover. A month after purchasing a Velar, Range Rover sent a representative to my house to review the operation and extensive technology of the vehicle. Bob Nicholas did a fantastic job teaching me about the operation and the superior technology that the vehicle offers.
I always dread the car buying process but J made me feel at ease right away. He listened to my needs and wishes and presented several different options that were a very close fit. Very pleasant to deal with. Would not hesitate to recommend him and the dealership to anyone asking!
Great experience leasing my new Land Rover. No pressure & took the trouble to make sure all our needs were met. I would recommend Mr Nicholls to all my friends & acquaintances with all their auto needs. 5 stars.
I was an out-of-state buyer and literally the customer service and the transaction could not have been any better whatsoever . I purchased this car from Oklahoma having no knowledge of this dealership, and cannot see how they could have improved on absolutely anything throughout the entire process., impressive based upon my past experiences in purchasing a car from anywhere in the past.
I have been a loyal Mercedes Benz owner for 11 years and my wife wanted a change...had her eye on a Discovery. I contacted the dealership and I was fortunate to have JJ pick up the phone. Did I mention I was a loyal MB owner? I was skeptical about what I was getting myself into...JJ listened to what we wanted and delivered! No nonsense. Great guy and I highly recommend him.
I was extremely impressed with Mr Johnson???s welcome. His knowledge of the Velar and the Evoque was impressive. Mr Johnson answered my questions and enabled me to take a test drive in the Evoque. His professionalism was apparent and appreciated. Thank you so much, Mr Johnson.
I had an issue with the sound system that also effected phone clarity, this was unresolved by the other dealer for 12 months, Cherry Hill got it sorted right away. Great
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