Service advisor Nicholas is such an amazing guy to work with! He is very thoughtful all while striving to complete the task at hand all handling multiple clients. I’d like to say thank you for being extremely professional aiming to please.
I contacted Tan about a M37 Infiniti the day before I bought it. Mr. Tan kept in contact with me till I was able to come in the next day. He was very knowledgeable and courteous and not at all pushy with the sale. We were in and out in about a hour, maybe 1 hr and a half. I was extremely happy with my experience and purchase. Thank you Mr.Tan
Found a few cars I was interested in online. Called and was told how online works, but I was visiting Houston area the following week, so I decided I wanted to just go to the dealership. I was very impressed how easy this process was. After test driving four cars decided on the Maxima (my third Maxima). Was told it was not ready to roll and it would take a few days for it to be ready. I told the salesman that we were leaving Houston in three days and I needed to take the car with me. Thank you Sergio for making sure my car would be ready and texting me with updates, as I asked about the deadline promised.
I live in Arlington, so I worked with Joseph Molina via email and cell phone. He was pleasant, courteous, and easy to work with. He had the car ready for us when we made the drive to Houston. I couldn't have been more pleased with our purchase or the service I received from Joseph and the team at Momentum!
Service advisor Jerry was great! He explained everything well and offered helpful advice on keeping my car in great shape for the long-haul. I usually don't return to dealers after the warranty is over, but Jerry and the good servicing I've received so far has changed my mind about this.
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