We just purchased a used 2016 Acura MDX SH-AWD through our contact with cars.com. We drover 4 hrs. and we had excellent customer service. All of our questions were answered, and any minor questions or issues we had were immediately remedied. This is a very exclusive dealership and we were treated with kindness and respect. This dealership wants your business, internet or walk-in, and makes sure you are happy when you leave. We purchased our car through their internet sales (Jessica) and drove 4 hrs to pick it up. Our salesman (Sevet) at Paramus Land Rover was personable, waiting for us to arrive. Sevet maintained a high level of professionalism and integrity. I did read the other reviews before we purchased this vehicle, but felt our opinions matter with first hand experience. If anyone had a problem with this dealership then they must of had a communication breakdown some place. I strongly recommend doing business with Land Rover Paramus. by Cathy & Tom from Barneveld, NY.
I went to look at a vehicle I seen on here, My sales guy Alberto was amazing. I ended up purchasing the vehicle. Their Finace manager Rudy was very helpful and excellent as well. They both went above and beyond to make things easier and smoother for me.
I went to Jaguar of White Plains to have my car serviced. Not only is the facility clean and organized my service representative at the time,Edgar, did a fantastic job in ensuring my car was completed accurately and efficiently. I highly recommended this location.
Pleasant buying experience- fair deal, quality inventory, smooth process, great customer service, very quick business manager. I found Craig S. very helpful. Loving my vehicle so far have had no issues with it. I reccomend Paul Miller Par
My experience with them was excellent. The buying process was simple and they hit all my needs. Great company. The truck was in excellent condition and ready for me to pick up. They also accommodated my work schedule and let me do everything after my work hours.
I don't want to come off so harsh, so first I want to state the overall eperance was great until my RR gas gauge had to be fixed. The truck went in for a new sending unit. For this the fuel tank had to be removed. The tank was back in place and returned to my. This is where the problem started, the smell of fumes were so overwhelming you could not sit in the truck for more then 5 mins without getting nauseous. I was told after three days the smell would dissipate, well it's about 6 month later and two more visits and the fumes are still unbearable. RR acknowledged the issue and said they would do something to take car back or trade it at a fair number (not wholesale). Since that agreement they have done little to anything to close this ugly chapter. I have a truck I can't use or sell do to the work performed on my vehicle. I do know their intentions are good but to this point their actions are sub par and I may have to notify my attorney. The one good thing that came out of this is my gauge now reads correctly.
A fantastic experience from start to finish. Devin was magnificent in listening to my needs, and delivered on everything he promised. I can’t recommend Glen Cove Land Rover highly enough, and Devin is top notch.
From the moment I walked into the dealership I felt welcomed and treated with respect. Never did I feel I was being taking advantage of and felt like I was part of the Land Rover family. This will be my forever home for car buying and service as well.
Sales person was great. knowledgeable, professional, helpful.
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