I was an out-of-state buyer and literally the customer service and the transaction could not have been any better whatsoever . I purchased this car from Oklahoma having no knowledge of this dealership, and cannot see how they could have improved on absolutely anything throughout the entire process., impressive based upon my past experiences in purchasing a car from anywhere in the past.
I bought a new vehicle at Willow Grove and I had a good experience. Bill Marshall was very helpful, great communicator, no nonsense , direct and to the point. Kimberly Dane did the financial work and all the paper work, which was executed properly with no issues. Bob Nicholls followed through on insuring that , I was familiar with all of the features of the car, specifically the electronics. Bob made time on his schedule to come to my home to familiarize me on all of the features of the SUV.
Everyone that I worked with was professional. Nick was helpful in finding my vehicle and Kimberly and Bob were very thorough and patient explaining the finance and technology aspects of my purchase. A special shoutout to Lynn who was pleasant every time she answered the phone and never got tired of all of my calls. Thanks to all, George J Christoff P.S. The Jag is incredible!
Terrifc customer service and buying experience from Willow Grove Range Rover. A month after purchasing a Velar, Range Rover sent a representative to my house to review the operation and extensive technology of the vehicle. Bob Nicholas did a fantastic job teaching me about the operation and the superior technology that the vehicle offers.
I always dread the car buying process but J made me feel at ease right away. He listened to my needs and wishes and presented several different options that were a very close fit. Very pleasant to deal with. Would not hesitate to recommend him and the dealership to anyone asking!
Great experience leasing my new Land Rover. No pressure & took the trouble to make sure all our needs were met. I would recommend Mr Nicholls to all my friends & acquaintances with all their auto needs. 5 stars.
Drove around 45 miles to pick up our new SUV. They had the best deals and even had the car PA inspected and full tank of gas. I’ve had Mercs and Beemers and never had this type of service. Very pleased and will definitely deal with again if picking up another Land Rover.
We were in a bind when our brakes wore down to nothing while on a road trip. Sean was attentive and helpful from the get go. He was able to accommodate us right away and work swiftly to get us new brakes and tires and get us back on the road in no time. His pricing was fair and he and the service crew worked through lunch to get us back on the road as quickly as possible. We are very grateful that they took such good care us and kept us comfortable while we waited. Thank you Sean and to all the service guys who got this done so efficiently. We are very grateful!
I've been using this dealership since 09 when servicing my 04 and now my 13 lr4. I've always been treated fairly and the staff has gone out of their way to help me out...great guys. Todd has always been thorough and honest. Everyone I've spoken with there, has been friendly.
At 68 I have made many new car purchases, and only new car purchases! I actually dreaded buying a new car, but Chris Cuthbert, sales representative at this dealership made purchasing my 2017 Land Rover Range Rover Sport the best experience ever!!! It was easy and fun at the same time. We looked at Lexus, BMW, Mercedes, and Land Rover. Chris has excellent salesmanship skills and product knowledge of the Land Rover models. He is low key with thorough follow up and follow from our initial meeting through our purchase last week. Just a very positive experience including a final price for the car. My next car will be a Land Rover model from Land Rover of Wilmington. Wilmer, the owner even stopped by during our sales search to say hello and introduce himself. Best experience ever!!!
Mr Nicholls was very Knowledgeable and helped me understand my new car the overall experience Was very helpful and I would highly recommend Jaguar Willow Grove.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.