Drove around 45 miles to pick up our new SUV. They had the best deals and even had the car PA inspected and full tank of gas. I’ve had Mercs and Beemers and never had this type of service. Very pleased and will definitely deal with again if picking up another Land Rover.
We were in a bind when our brakes wore down to nothing while on a road trip. Sean was attentive and helpful from the get go. He was able to accommodate us right away and work swiftly to get us new brakes and tires and get us back on the road in no time. His pricing was fair and he and the service crew worked through lunch to get us back on the road as quickly as possible. We are very grateful that they took such good care us and kept us comfortable while we waited. Thank you Sean and to all the service guys who got this done so efficiently. We are very grateful!
I've been using this dealership since 09 when servicing my 04 and now my 13 lr4. I've always been treated fairly and the staff has gone out of their way to help me out...great guys. Todd has always been thorough and honest. Everyone I've spoken with there, has been friendly.
At 68 I have made many new car purchases, and only new car purchases! I actually dreaded buying a new car, but Chris Cuthbert, sales representative at this dealership made purchasing my 2017 Land Rover Range Rover Sport the best experience ever!!! It was easy and fun at the same time. We looked at Lexus, BMW, Mercedes, and Land Rover. Chris has excellent salesmanship skills and product knowledge of the Land Rover models. He is low key with thorough follow up and follow from our initial meeting through our purchase last week. Just a very positive experience including a final price for the car. My next car will be a Land Rover model from Land Rover of Wilmington. Wilmer, the owner even stopped by during our sales search to say hello and introduce himself. Best experience ever!!!
I was an out-of-state buyer and literally the customer service and the transaction could not have been any better whatsoever . I purchased this car from Oklahoma having no knowledge of this dealership, and cannot see how they could have improved on absolutely anything throughout the entire process., impressive based upon my past experiences in purchasing a car from anywhere in the past.
Purchasing my 2016 Range Rover from Land Rover West Chester was an enjoyable experience. Everyone I came in contact with were friendly, knowledge and supportive. I felt I was their only client and they were there to help me find a vehicle that met my needs no matter how long it took. . Lee is an outstanding salesman always getting back to me in a timely fashion addressing all my concerns. Bill, the general manager, was always there to assist when needed. I couldn't have had a better experience at Land Rover west Chester and will continue to purchase cars from them in the future.
I just bought a 2016 Ranger Rover Sport from Land Rover of West Chester. I had a fantastic experience. They worked out all of the details the week before and I pulled into the dealership and saw the car, then they took me right into the Finance Office to sign the paperwork that was already for me to sign , then Lee (my salesman) took me right out to go over the car and teach me how everything worked. I didn't have to wait at all, the whole process was 1 hour total, from pulling into the parking lot to pulling out of the parking lot in my new Range Rover. As for my salesman, Lee was the best salesman I have ever experienced, he kept in contact with me on a regular basis and answered all of my questions and concerns. Lee had a lot of knowledge about the Range Rover product and spoke very well about everything. I promise that don't matter where I live I will be calling on Lee for my next Range Rover when it is time. I live about 90 miles from the dealership and it was worth the drive to buy from Lee!
We had a very unfortunate incident on I95 that destroyed two wheels on our Discovery while headed to family for Thanksgiving but fortunately this dealership had two wheels in stock and was able to get us on the road in just a couple of hours. Many thanks to all that provided us the wonderful service especially to the General Manager who also personalized our visit by making sure we were happy with everything before we left.
I had a Jaguar FPace that was fraught with problems for 4-5 mos, requiring frequent repairs and ultimately all parties were very helpful and generous with access to loaners, trade in and purchase price of new vehicle. Despite a sub-optimal experience with my previous vehicle everyone (in all divisions) were very pleasant to deal with. I would recommend them without reservation
Joe Sheller, Main Line Service Representative consistently provides me excellent advice and oversees the service provided by Mainline's excellent technical service personnel. My 2001 JAG S Type has received excellent care and attention over many years at Land Rover Jaguar Main Line.
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