Glad for our sale and patience of sales person. One thot: finish with customer before you run to others
The excitement of another sale can minimize the current customer
1st and last Land Rover
by Extremely Disappointed from Green Bay, WI
August 21, 2018
This is my first and definitely my last Land Rover. My Discovery Sport has been in for more repairs than my last three vehicles combined and it only has 15k miles on it. It seems that this vehicle is susceptible to battery drain if it isn't driven long distances regularly. A warning message will appear on the display (Low Battery) and if the vehicle is not driven a long distance or the battery manually charged at that point, systems will begin shutting down. I would not recommend this vehicle as a grocery getter or for short commutes.
My salesperson, james, was very nice and knowledgeable
by Nateduda01 from DealerRater.com
December 5, 2018
James my salesman was very nice and knowledgeable. He had my best interest in mind when helping me find a car. Would recommend coming here for anyone.
Most unreliable vehicles we have ever owned
by Lawrence from Edmonton Alberta Canada
January 2, 2019
Made the mistake of buying two . 2017, 2016. Both been to dealer so many times we count. Have to wait for weeks to get them in for appointment. Only dealer in Edmonton. 2016 front wheels bearing replace, trammison valve Body replacement, two injectors replace, engine codes , water in taillights replacement two times. Still have bad transmission lag. The car making a turn it start rolling then nothing for three to five seconds like it is in neutral . It get worse in colder weather. It only has 16000 kms on it. 2017 battery replace. It was at dealer three time for the Electrical problem . Six months to diagnose the battery replacement. Roof trim coming off. The nav system died had to go in for up date. They gave me a new Jaguar for a loaner for two weeks it had electricity problems with it when I had it radio stop working😂😂. The are every costly to service . Oil change around $600.00.First year $900.00 the second they need to change brake fluid. 9000 Km on the 2017
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Very pleased with this purchase
by Thor2018 from Toledo Ohio
February 20, 2018
Exterior Design and style very aesthetically pleasing. Interior roomy and finished nicely. Peppy motor, smooth shifting, EXCELLENT handling. Really happy with this vehicle.
Vroom has excellent customer service and follow-through. My process had complications and Vroom worked with me to make it right. I will definitely purchase from Vroom again.
Great alternative to an evoque
by Mac from Plano, TX
April 18, 2018
I decided to upgrade from my mustang to a discovery sport before I leave for college this summer, and im so glad I did! This car is the perfect size for me, and easy to maneuver. The panoramic fixed glass roof is also really nice, and it has basically every feature you could want in a car (heated and cooling seats, an optional third row of seats, plenty of charging ports, etc.) The only drawback is the lag when you press the gas, but it’s less noticeable when you put the car in sport mode. I can also see this car being really great for someone with a family. I was also looking at evoques, and this is a much better alternative if you don’t want something as flashy as a Range Rover ( the reason I ultimately chose the discovery). I highly recommend watching reviews on youTube before purchasing! They’re super helpful!
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
Our first LR... with more to come! Love it!
by LRDiscoFans from Andover, KS
February 11, 2018
Notwithstanding the brand’s global reputation for off-road prowess, our Disco Sport is great in town / on the road, as well. Nimble and easy to maneuver in traffic and parking, yet quite deceptively roomy on the inside... comfortably seating our family of 5. We now understand the pride of LR ownership... it’s multi-faceted. We believe it’s a good buy; a lot of ‘bang for the buck’... especially when competitors price their comparable models in the same range! Easy decision!
Couldn’t be happier with the new Discovery Sport, this is our 4th LR vehicle. We recently traded in our LR 2 for the Disco Sport and the second room leg room is so spacious compared to other vehicles in the same class. Interior is very luxurious, climate comfort Package is a must, heated and cooled seats! The safety features are truly remarkable, went with the vision Assist and vision plus. Exterior has very nice lines, added the side mouldings which added a nice look in addition to preventative damage from other careless car owners.
I needed a 7 passenger vehicle and did not want something huge to drive. This vehicle has 5+2 seating capacity but is very compact, making it easy to park. The only downside is that there is no trunk space when the two extra seats are being used.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Disco Sport 2017
by Esickels from Indianapolis
October 23, 2017
Great car so far, happy with my purchase. The only thing I’m having issues with is the entertainment system connecting to my phone. There seems to be some common complaints about this and updates are being made to the systems by dealers.
In 25 years of buying cars, this was the easiest, most pleasant transaction ever. We were coincidentally in Ohio only a few days after finding the car online, and had limited time. Robert agreed to meet us at 8am on Easter Sunday! The Audi A5 was exactly as pictured online, immaculate, and we drove it off the lot in less than an hour. We're from Florida, but we'll be calling Robert next time we are in the market for a car. Thank you!!
by Gshardy from Gilbert arizona
December 28, 2018
I read the reviews on this car and they were all wrong, great car !! Good fuel mileage , good pickup , nice interior car has been great for long trips and short ones
My experience here was amazing! I was initially going to buy a Nissan Rogue on Mayfield Rd but when I came to New Line to compare I was blown away. From the second I walked in everybody was incredible! Dave, the salesman I worked with, was AMAZING. He was friendly, passionate, and worked with me to give me the best deal possible on a new car. I honestly could not have asked for a better experience. Ask for Dave if you come here! You won’t regret it. The other finance manager I worked with, Brian was equally as amazing and was very helpful!.
Love the look of it
by MarnyDawn from Phoenix
August 9, 2018
Land rovers are fun to drive! They look great! They are not the best made cars though? It is not the German engineering of a BMW or an Audi? But they are off-road capable and still a lot of fun to own !
by Buyer from Broadview Heights from Broadview Heights, Ohio
October 24, 2018
When we walked into the Mazda dealership we were immediately greeted by Matthew Radeff. He was very professional and friendly. He patiently listened to our needs and showed us exactly what we wanted. We did not do a lot of research prior to coming but Matt explained all the different models to us. He stayed almost 2 hours past closing to finalize our purchase. We are beyond satisfied with the experience.
Before we walked into Mazda we initially went to Volvo next door and were not even greeted by the sellers. One walked up to us without even saying a word. We had to greet him. After the seller made it clear he had no interest in spending even a minute with us we left and went to Montrose Mazda where we met Matt.
We started the day considering purchasing a Volvo and ended it with purchasing a 2018 Mazda CX-5 Touring with package. Kindness and professionalism goes a long way.
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