most pleasurable experience in all my years of car buying.
by JERRY C from DealerRater.com
December 3, 2018
I remember when i almost bought a vehicle when they were located in Hauppauge,ny. This experience at there new location in Farmingdale,n.y was exceptional> no pressure great atmosphere and a wonderful and professional sales person. Sales professional Annalea was so helpful and answered all the questions i had about the vehicle. The vehicle which i purchased was super clean and had all the options i wanted. After looking at used vehicles i am happy i purchased for Novak Motors .Annalea is an asset to this company and would without reservation reccommend Annalea and this Dealership to anyone i know looking for a great deal on a quality used vehicle. I would also like to commend Frank Cannizaro for all his help.
Most unreliable vehicles we have ever owned
by Lawrence from Edmonton Alberta Canada
January 2, 2019
Made the mistake of buying two . 2017, 2016. Both been to dealer so many times we count. Have to wait for weeks to get them in for appointment. Only dealer in Edmonton. 2016 front wheels bearing replace, trammison valve Body replacement, two injectors replace, engine codes , water in taillights replacement two times. Still have bad transmission lag. The car making a turn it start rolling then nothing for three to five seconds like it is in neutral . It get worse in colder weather. It only has 16000 kms on it. 2017 battery replace. It was at dealer three time for the Electrical problem . Six months to diagnose the battery replacement. Roof trim coming off. The nav system died had to go in for up date. They gave me a new Jaguar for a loaner for two weeks it had electricity problems with it when I had it radio stop working😂😂. The are every costly to service . Oil change around $600.00.First year $900.00 the second they need to change brake fluid. 9000 Km on the 2017
This is the 2nd vehicle I have purchased from Novak. Both times I received top notch service. I dealt with Scott, he was very personal and knowledged. He made my experience very smooth. I definitely recommend Novak and Scott
just need a revamp
by Overstayer from los angeles
December 9, 2018
love this car but hard to match value with other in class. Anything less than HSE might as well be a base model Honda. Interior needs more weight and quality feels very cheap
After meeting Jason, he was so helpful and dedicated to making sure I was fully satisfied. Everyone made my experience a great one. Thanks Land Rover Glen cove.
Great alternative to an evoque
by Mac from Plano, TX
April 18, 2018
I decided to upgrade from my mustang to a discovery sport before I leave for college this summer, and im so glad I did! This car is the perfect size for me, and easy to maneuver. The panoramic fixed glass roof is also really nice, and it has basically every feature you could want in a car (heated and cooling seats, an optional third row of seats, plenty of charging ports, etc.) The only drawback is the lag when you press the gas, but it’s less noticeable when you put the car in sport mode. I can also see this car being really great for someone with a family. I was also looking at evoques, and this is a much better alternative if you don’t want something as flashy as a Range Rover ( the reason I ultimately chose the discovery). I highly recommend watching reviews on youTube before purchasing! They’re super helpful!
I don't want to come off so harsh, so first I want to state the overall eperance was great until my RR gas gauge had to be fixed. The truck went in for a new sending unit. For this the fuel tank had to be removed. The tank was back in place and returned to my. This is where the problem started, the smell of fumes were so overwhelming you could not sit in the truck for more then 5 mins without getting nauseous. I was told after three days the smell would dissipate, well it's about 6 month later and two more visits and the fumes are still unbearable. RR acknowledged the issue and said they would do something to take car back or trade it at a fair number (not wholesale). Since that agreement they have done little to anything to close this ugly chapter. I have a truck I can't use or sell do to the work performed on my vehicle. I do know their intentions are good but to this point their actions are sub par and I may have to notify my attorney. The one good thing that came out of this is my gauge now reads correctly.
A fantastic experience from start to finish. Devin was magnificent in listening to my needs, and delivered on everything he promised. I can’t recommend Glen Cove Land Rover highly enough, and Devin is top notch.
I was referred to Jasmine by my friend. It was A pleasure working with Jasmine. Jasmine was very patient and professional and worked tirelessly to find the best deal for me. After a few months of constant communication and waiting for the right time, Jasmine was able to get me into a vehicle of my interest! I difeintely recommend you work with Jasmine!
Very Smooth a nd Reliable Vehicle I every Driving
by Miss Koko from Chicago
February 6, 2018
It Great nice Vehicle and Reliable Smooth Drive I really like the Leather Seating and interior and it a great Vehicle for High way driving
Professionally handled. Great facility, friendly and competent employees.
1st and last Land Rover
by Extremely Disappointed from Green Bay, WI
August 21, 2018
This is my first and definitely my last Land Rover. My Discovery Sport has been in for more repairs than my last three vehicles combined and it only has 15k miles on it. It seems that this vehicle is susceptible to battery drain if it isn't driven long distances regularly. A warning message will appear on the display (Low Battery) and if the vehicle is not driven a long distance or the battery manually charged at that point, systems will begin shutting down. I would not recommend this vehicle as a grocery getter or for short commutes.
Our Salesman Jeff spent much time with us going over different vehicles and what would suit our needs. He gave excellent information and advice. Jeff handled the transaction smoothly and made sure everything was handled properly without hassel. He made it a pleasure to buy car from Pepmore.
by Emily from Atlanta, GA
July 13, 2018
This is my first LR and I don’t know what I’ve been waiting for. Beautifully designed. Beautiful ride. Great maneuverability. I’m very pleased with this purchase.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Nice but not worth the price tag
by Zila from Melbourne
March 19, 2018
It drives well, comfort and styling are good and on long trips you're thankful, but build quality is worse than a Kia or Great Wall and electronics bugger up all the time, more rattles than death valley.
Vroom has excellent customer service and follow-through. My process had complications and Vroom worked with me to make it right. I will definitely purchase from Vroom again.
by review man from Los Angeles
January 26, 2018
Poorly constructed from roof rail fly off to interior trim on tailgate popping off . One day if found the roof rail was missing. Thought someone had stolen it. Then saw posting on discovery form website which I wish I had seen before I called the dealership in Encino who told me exterior trim wasn't covered by warranty. That coupled with the fact I thought it was stolen, I paid $650 to have it replaced. The $400 dollar part doesn't come painted. It was cheaper to have a body shop do it, they confirm based on the clips the thing had blown off. Then, I realize it seems like a common problem that the clips on this rails don't hold well. This is just one of a couple of problems I've had with my discovery sport, it's really made poorly, its shame because I thought it was a well-made brand.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
Very pleased with this purchase
by Thor2018 from Toledo Ohio
February 20, 2018
Exterior Design and style very aesthetically pleasing. Interior roomy and finished nicely. Peppy motor, smooth shifting, EXCELLENT handling. Really happy with this vehicle.
This car met all of my needs. It's has 3rd row seating and even with the back row seats up, still has room in the "trunk". I definitely recommend this car, a great smaller sub and gets great gas mileage.
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