Emmett was excellent. Was looking to get a family vehicle and he got us a real good deal Will be buying again from him and this delership
Most unreliable vehicles we have ever owned
by Lawrence from Edmonton Alberta Canada
January 2, 2019
Made the mistake of buying two . 2017, 2016. Both been to dealer so many times we count. Have to wait for weeks to get them in for appointment. Only dealer in Edmonton. 2016 front wheels bearing replace, trammison valve Body replacement, two injectors replace, engine codes , water in taillights replacement two times. Still have bad transmission lag. The car making a turn it start rolling then nothing for three to five seconds like it is in neutral . It get worse in colder weather. It only has 16000 kms on it. 2017 battery replace. It was at dealer three time for the Electrical problem . Six months to diagnose the battery replacement. Roof trim coming off. The nav system died had to go in for up date. They gave me a new Jaguar for a loaner for two weeks it had electricity problems with it when I had it radio stop working😂😂. The are every costly to service . Oil change around $600.00.First year $900.00 the second they need to change brake fluid. 9000 Km on the 2017
Purchased a new showroom Porsche Boxster for my wife’s Christmas present on 11/30/18. Of course she loves it.
the process was easy an congenial with Kim Smith , who is super knowledgeable about Porsche’s.
This makes our fourth Porsche and all of them are masterville to drive.
Thanks Kim an everyone at Porsche Southpoint!
by Gshardy from Gilbert arizona
December 28, 2018
I read the reviews on this car and they were all wrong, great car !! Good fuel mileage , good pickup , nice interior car has been great for long trips and short ones
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
just need a revamp
by Overstayer from los angeles
December 9, 2018
love this car but hard to match value with other in class. Anything less than HSE might as well be a base model Honda. Interior needs more weight and quality feels very cheap
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Very pleased with this purchase
by Thor2018 from Toledo Ohio
February 20, 2018
Exterior Design and style very aesthetically pleasing. Interior roomy and finished nicely. Peppy motor, smooth shifting, EXCELLENT handling. Really happy with this vehicle.
Best car buying experience in my life. The location is best in class and the salesmen was extremely knowledgable. The entire process is user friendly in the extreme. I will recommend to my network and I will absolutely return there for my next car purchase.
1st and last Land Rover
by Extremely Disappointed from Green Bay, WI
August 21, 2018
This is my first and definitely my last Land Rover. My Discovery Sport has been in for more repairs than my last three vehicles combined and it only has 15k miles on it. It seems that this vehicle is susceptible to battery drain if it isn't driven long distances regularly. A warning message will appear on the display (Low Battery) and if the vehicle is not driven a long distance or the battery manually charged at that point, systems will begin shutting down. I would not recommend this vehicle as a grocery getter or for short commutes.
I was contact Mr Jake Henshaw in the Raleigh N.C. store who was very professional and provided me with the best car buying experience that I’ve ever had. After identifying what I was looking for in a car he was able to provide me with several option which helped with my selection. Mr Henshaw followed the Car Max procedure which covered a detailed outline that indeed provided a very smooth and thorough handling of all paperwork within a timely fashion. I rate Mr Henshaw 5+
Great alternative to an evoque
by Mac from Plano, TX
April 18, 2018
I decided to upgrade from my mustang to a discovery sport before I leave for college this summer, and im so glad I did! This car is the perfect size for me, and easy to maneuver. The panoramic fixed glass roof is also really nice, and it has basically every feature you could want in a car (heated and cooling seats, an optional third row of seats, plenty of charging ports, etc.) The only drawback is the lag when you press the gas, but it’s less noticeable when you put the car in sport mode. I can also see this car being really great for someone with a family. I was also looking at evoques, and this is a much better alternative if you don’t want something as flashy as a Range Rover ( the reason I ultimately chose the discovery). I highly recommend watching reviews on youTube before purchasing! They’re super helpful!
I went to this location after totaling my brand new car and I was in need of a used car. I went in and enjoyed the process from start to finish. After meeting with a salesman for a little bit, I was able to walk around and check out the lot without someone hovering over my shoulder. Once I decided on my choice, all of the paperwork from start to finish was run right in front of me without any disappearing to a back room or talking to the manager.
When I am in need of another used vehicle, this will definitely be my first stop!!
I love my new car
April 18, 2018
It is great a gas guzzler but whatever I love it. It had one owner and they took very good car of it. 2016 and only had 30,000 miles on it.
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