From the moment we pulled into the lot we were very well taken care of . Mrs Hayhurst took care of all our needs and found us a car within the hour. She has since checked in with us weekly ! She is excellent! Everyone in the dealership were extremely helpful.
I am having a great experience at O'Brien Nissan of Bloomington. The salesman (Elijah Simpson) was excellent in explaining the automobile and highlighting features. He also did an exceptional job in getting me a payment that I was willing to do to get the car. The approval process was the personal yet fast, which I appreciated.
Really friendly experienced staff with a great attitude.Caring people.Concerned for the customer.The service is excellent, you always know what you are paying for, would highly recommend to others.More than happy to continue servicing and/ or repairing current and future VW vehicles
LAND ROVER RICHMOND GOES OUT OF THEIR WAY TO MAKE ANY SERVICE REQUIREMENT A PLEASURABLE EXPERIENCE. WE HAVE BEEN PURCHASING AND SERVICING LAND ROVERS FROM LAND ROVER RICHMOND FOR OVER 27 YEARS AND COULD NOT BE HAPPIER.
This is the first time I've ever owned an electric car, so I had many questions. Larry was extremely helpful in answering all my questions. He also provided me with very specific information, advice and paperwork; for example, regarding sales tax, that saved me a lot of money. I love my electric car and Larry helped make the transition very easy.
I had the opportunity to work with both Shane and Andy in helping me pick out my new used grand Cherokee. The experience was wonderful with great attention to detail in customer service, answering all my questions and making the experience of buying a car a pleasure. I recommend these guys to anyone looking to buy a car new or used.
Paul Gifford, Cody, and Shawna Coyle, are absolutely the best at what they do. Great work ethics, personable, great understanding of his customers needs, and great situational awareness. My observation of Paul the few times I???ve worked with him has been exceeding expectations. Thanks Paul for all your help. Cody is a great guy and a knowledgeable and a talented mechanic. Shawna is great at what she does, personable, and at understanding her customers needs as well.
Marci was amazing to work with. She was very knowledgeable and professional and treated us with great care. We told her it was our first Range Rover and she took her time explaining all the details and benefits of owning such a great vehicle. We are very happy with our New Range Rover! Thank you Marci!
Everyone was helpful and friendly. First they did an inspection of the damage, to make sure they ordered the correct parts. The parts were ordered, and I received a call when they came in. When I dropped my car off the gave me a loner car, and the next morning recieved a text that my car was ready. Overall it was a good experience.
Sally is lovely, but this is the second time they have forgotten to wash and vacuum my car when it was in for service. It may seem trite, but in this rainy cold northwest weather, I DO NOT want to be out washing and vacuuming my car this time of the year. They had my car from 8am one day until noon the next day. When I noticed it wasn't vacuumed, she asked if I wanted to wait for it to be done. I DO NOT always have time in my schedule to wait around for things like this to be done. Please do it during the 28 hours that you had the car. When I bought a Range Rover and paid Range Rover prices, I expected the service to be near perfection. When I arrived home, I also noticed that it hadn't been washed. Very disappointed.
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