We had been looking for a used Van for a 3rd car in Nashville area for a couple of months. We had found most vehicles listed locally were overpriced and were prepared to travel to buy one, drive it home and still save thousands. We found this Van on Cars.com at Dixie Motors in Nashville and it was exactly what we were looking for in price, year, mileage and even color. Randy, the salesman, responded to my email inquiry on a Sunday and I arranged to go look at it the next morning. I appreciate that he treated me with respect and honesty (especially as a women buying a car). I bought the Van. It needed to be state emission tested which he took it that afternoon. It also needed the side mirror knob replaced under warranty, so he called after we had taken it home and offered to take the Van to the dealership for us. Above and beyond.
Received implacable service during the vechicle choice, purchase and after market upgrades process. Daniel went above and beyond the requirements of a salesman. The Genius Bar representatives are great as well.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Working with jeff Williams has been GREAT. He has been so helpful and on top of things with our new van even long after the purchase was finalized. I really appreciate everything the dealership has done for us
I recommend the Mazda product and Sales rep, Elijah Taylor, great and great. Ben M in finance ruined the whole experience because he threw a tantrum when I did not wish to hear and or purchase extended warranty product. To the point of demanding why I would not listen to his whole sales pitch and confronting my spouse as to why she would not say anything. He has issues but I am choosing to give Elijah the 5 stars he deserves. The other guy is creepy and should never be left alone with customers.
Wonderful people, great cars, great deals, SHOP HERE!
by Casey Bennett from DealerRater.com
November 30, 2018
So this review is about 9 months late but hey, better late than never. I bought my 2014 Ram 2500 here in April of 2017. Brad, Tony and Adam are superstars. They are honest, they aren't pushy and the finance team is awesome. I got an incredible deal on a truck that is literally in showroom new condition. The entire process was fast and painless. These guys are GREAT. If you're looking for a great used car, there's just no other place to go. They've earned my business, my loyalty, my respect and my gratitude. Music City Autoplex is the standard by which all others should be judged.
I worked with Jeremy M. He was super helpful and attentive. I was very pleased with the overall experience. I would recommend anyone to see him for their next purchase.
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