Very easy experience getting a car from Sam...He was patient and knowledgeable about the car we wanted...When we had more questions he bought his manager over to try and accomodate us the best he could.
We paid and drove off with a great car!
Would reccomend others to go here
Through the process of searching for a vehicle, I had become very disheartened and disappointed in the experience. That is, until I met Joe from DeCozen Jeep Dodge. He was respectful of my time, knowledgeable, and extremely professional. He took an experience that I had started to dislike more than the dentist and made it fun and pleasant.
Pleasant buying experience- fair deal, quality inventory, smooth process, great customer service, very quick business manager. I found Craig S. very helpful. Loving my vehicle so far have had no issues with it. I reccomend Paul Miller Par
Will look here first the next time I need to buy a car. Actually enjoyed the experience. Good deal of just the car I wanted. Rami took care of everything. Friendly, attentive, accommodating, efficient...normally the car buying experience is long and uncomfortable...not with Rami. Defiantly recommend.
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
I bought my car from offlease 5 days ago and I just wanted to say Damian was great! Very proffesional and patient with me! Michael Katz was great as well! Also everyone else was great from the guys cleaning the car, the lady at the gate, finance person etc. Overall great experiance and So far Im happy with my car choise! I would recomend offlease to everyone who is looking to buy used car. Just make sure when they run your credit to ask them to limit to only few. You don???t want a lot of hard inquiries! Violeta
I really appreciate your patience and understanding of my inexperience in purchasing a vehicle. Your knowledge and acceptance of my lack thereof, really helped me make what I truly believe is the correct choice. This car will provide benefit for me over the span of many years, and for that I am thankful. Arnoux is the guy to go to if you want to learn which car is the best for you. I'd recommend him to anyone in search of a proper vehicle. Dorwin really made the financial aspect of this process a lot more simple. It really solidified my ability to feel comfortable going through with such a big purchase. I feel no regret after dealing with Arnoux & Dorwin. Thanks again. Regards, Brandon
I have to say it is one thing to expect good customer service, but to actually receive it from start to finish when doing anything in 2018 is extremely rare to come across anymore. After entering the dealership I headed towards the customer service desk and looked over and met an associate named Fabian, after greeted with a smile and a how can I assist you, I shortly realized that he was not a sales person, but he immediately set myself up with Robert (Rob) to be assisted. I sat down, told Rob exactly what I was looking for and he complelty came through without hesitation. He set my trade-in up immediately with the previously owned manager to be able to give me a fare trade in on my current car. Rob had no issues with me wanting to look at multiple different cars. I was not rushed in anyway and was treated with the upmost respect. When I realized that my husband could not be there in time to sign the final papers on my new discovery that day (as we had family coming in and I needed a bigger vehicle right away) without hesitation Rob immediately offered to have the car delivered to my home that evening by himself personally and would bring all the paperwork with so we would have our new SUV that day. If that doesn't scream above and beyond excellent customer service I dont know what does. A huge thank you to Rob for his outstanding work and every single associate that I came into contact with. Even the associate that worked in the service department that was going to get the SUV cleaned and gassed was extremely polite . Thanks again Monmouth Landrover Dealership
I purchased a used Land Rover from Jaguar Land Rover Manhattan two days ago, as seen on Cars.com. Hector Hicks, my salesman, and the entire”family” made the the experience a pleasure. Matt, the used sales manager, held up delivery by one day to install front brakes and rotors. Many dealers would have not done this. I agreed to buying the car from the pictures, drove to NYC from Philadelphia for pick up. Not only was I not disappointed, I was impressed with the professional courteous treatment. They promised to be there if I am ever in NYC with a car problem, and I trust they will. Highly recommend JLR Manhattan!
Miguel was great! He was so helpful throughout my purchase. After test- driving the car I bought, I am positive Autoholding Hillside will be my go-to shop for all my car needs now. Correy Hill and Miguel Pierre where both so helpful throughout the financing process
I worked with Mike and was looking to get a used Mazda 3. Although my credit was fine, I guess i didnt have a strong enough credit history to get a loan with out needing a cosigner or more money down (both which I wasn't able to do). He explained my situation to one of his managers and i was told they will continue to work on getting me approved. Its been almost a month now and no progress has been made. I cant even get a hold of Mike. Ive called/texted him many times and he hasnt gotten back to me. If you cant get it done for me thats fine. But at least text me and give me an update so i dont feel so left in the dark. But anyway, although he seemed like a nice guy in person (never felt pressured), the fact that he kinda ghosted me put me off to this place. Probably wont ever come back or recommend this place to anyone. Get back to me and maybe ill change my mind..
This dealership is an absolute pleasure to work with. Not only will we be repeat buyers from this 21st auto group but Lawrence has a customer for life. He did headstands to find the exact car for us and we could not be happier with our purchase. We would direct any of our friends and family to him. Our purchasing experience was so effortless and the follow up service is just as great. If you're in the market for a used luxury car, this is the only place to go.
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