I take my utility sports vehicle to Alpine Buick on a regular basis because of the outstanding service provided by the Quick Oil Lube Department. I also receive the same type of service from the repairs department, if my vehicle requires repair. Great job, technicians!
New to the brand, we visited this location after having a less than satisfactory experience at another local Land Rover dealership. I called to inquire about Velar that I was interested in on their website and wanted to confirm that it was in their inventory. I spoke with Cat and she was fantastic to communicate with. I made an appointment with her to see that and another Velar. Cat was prompt, knowledgeable, courteous, and made the process of leasing a Velar that we wanted as seamless as possible. Would definitely recommend this location and Cat if you are considering a Land Rover - Jaguar.
Quick & Simple Experience with Great Customer Service!
by NChand52 from DealerRater.com
December 5, 2018
Great team to deal with! I called ahead and Robert was prepared for my visit. Both Robert and David made the experience a personal one. It felt like I've knew them for years! I will definitely be a repeat customer in the future and will recommend Certified Benz and Beemer to friends and family. Keep up the great work!
I had a really good experience buying a vintage Ferrari 328 there. They were very communicative, let me have it inspected by 2 different mechanics, and delivered it from Anaheim to Los Angeles for me. Nick Eves was extremely helpful thru the process.
Outstanding parts dept, service dept, and sales dept!
by Dave Clanton from DealerRater.com
May 8, 2018
My wife and I were impressed time and time again by Santa Monica Audi, most recently by Tammy in the parts dept when she helped us order roof carrier bars and cargo carrier for our Q5. We were previously impressed by the service dept and our 10K service and before that we were impressed by the sales dept when we purchased our Q5 last year.
We stopped by MB of EDH after we got a low tire pressure indication. They determined that we had run over a nail and promptly repaired the tire while we waited. Dan Clark was our service rep and he kept us informed throughout of the status of the repair. Additionally, because we were newcomers to EDH, Dan didn't even charge us for the repair. We'll definitely be back to MB of EDH when we need any service for our ML400.
The Most detailed salesman I have ever worked with !!!!!!!!!
by Shawn Anderson from DealerRater.com
June 7, 2018
Michael from the get go was the most informant salesman I have ever delt with, worked with me on the price of the 2017 Jaguar f type that fit my wallet. Never was pushy or rude as some salesman can be. Stayed in contact with me thru all the paper work and never left me guessing !! Answered all questions for me with expertise and respect. He even offered to line up shipping for me since the Jaguar was being shipped too Salem Oregon. Anyone that is looking too buy a New or used Mclaren or used car from Mclaren Houston of TX ,Hook up with Michael Grant and you will not be let down or miss guided !!!!!!!!!! Shawn Anderson
Service advisor Nicholas is such an amazing guy to work with! He is very thoughtful all while striving to complete the task at hand all handling multiple clients. I’d like to say thank you for being extremely professional aiming to please.
Outstanding service. Martin Hristov, Sales Rep was outstanding. Very helpful, and very knowledgeable. I tried a few cars before selecting the GLE 400 and I was very satisfied with the service. The Sales Manager was also very helpful and helped make the process go smoothly. This was not my first time buying a vehicle at Mercedes Greenway, and I hope to continue to buy there again in the future.
This team at Brickell, Cliff and associates were great during my purchase experience. Bought via internet and long distance. It was easy. The only recommendation is to have the dealer pay for the return overnight envelope. With as much money as I am paying it would have been nice to not have to pay out of pocket for that. Other than that it was a great experience.
The customer service at this location was very responsive. All questions answered is a timely manner. Would recommed to anyone searching for a new car.
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