We just purchased a used 2016 Acura MDX SH-AWD through our contact with cars.com. We drover 4 hrs. and we had excellent customer service. All of our questions were answered, and any minor questions or issues we had were immediately remedied. This is a very exclusive dealership and we were treated with kindness and respect. This dealership wants your business, internet or walk-in, and makes sure you are happy when you leave. We purchased our car through their internet sales (Jessica) and drove 4 hrs to pick it up. Our salesman (Sevet) at Paramus Land Rover was personable, waiting for us to arrive. Sevet maintained a high level of professionalism and integrity. I did read the other reviews before we purchased this vehicle, but felt our opinions matter with first hand experience. If anyone had a problem with this dealership then they must of had a communication breakdown some place. I strongly recommend doing business with Land Rover Paramus. by Cathy & Tom from Barneveld, NY.
I purchased a used Land Rover from Jaguar Land Rover Manhattan two days ago, as seen on Cars.com. Hector Hicks, my salesman, and the entire”family” made the the experience a pleasure. Matt, the used sales manager, held up delivery by one day to install front brakes and rotors. Many dealers would have not done this. I agreed to buying the car from the pictures, drove to NYC from Philadelphia for pick up. Not only was I not disappointed, I was impressed with the professional courteous treatment. They promised to be there if I am ever in NYC with a car problem, and I trust they will. Highly recommend JLR Manhattan!
After posting my negative review and experience I recieved a call from the dealership GM and service manager. He asked for more details about what happened and reviewed the history on the service record. They were genuinly concerned and after our discussion asked if I would send the invoice for the repair that was done by the outside service center. The following day they called me again and agreed to credit me the full amount of the work that was done.
Great example of turning a negative into a positive.....I appreciate their standing by their dealership and doing the right thing.
Just made my fifth Audi Purchase here and take it from me, Audi Hawthorne is Awesome and exceeded all other Dealerships by Far.. Their new Facilty is Huge, the Largest, most immaculate and accommodating within the entire east coast. My Sales person Rafael Rosario was exceptional, professional, direct, no haggling and respectful. He Quickly got me the Q5 i wanted and was able to beat Audi Manhattans and Beiner Audi Pricing by far.
If you're looking for competitive pricing along with spectacular service, dont go anywhere esle. Stop by Audi Hawthorne and speak to Rafael Rosario, you will not be disappointed.
The Service Manager Joana Bell, The General Manager Nick Belli, Business Manager Kurtis Hughes, the Tech specialist Sebastian and service reps William were all amazing and made my Audi purchase experience Truly uniquely Phenomenal.
This dealership is an absolute pleasure to work with. Not only will we be repeat buyers from this 21st auto group but Lawrence has a customer for life. He did headstands to find the exact car for us and we could not be happier with our purchase. We would direct any of our friends and family to him. Our purchasing experience was so effortless and the follow up service is just as great. If you're in the market for a used luxury car, this is the only place to go.
It’s almost a year since I have been driving my Range Rover Evoque . This vehicle is very reliable and good on gas. It’s a strong vehicle but elegant at the same time . The vehicle speaks for itself . I am very grateful to Richard Cohen from Land Rover in Huntington because he has been amazing from day one when I sat at his desk going over different vehicles until I walked out the door with the keys to my vehicle . My experience with Land Rover in Huntinton Long Island has been wonderful . From day one the staff was very professional . Richard was assigned to me by the receptionist at Land Rover and from the minute he became my sales man he made sure that I got everything I was looking for in my vehicle and then some . He went above and beyond to provide great service for me and he still does which is why I would recommend Richard Cohen and Land Rover in Huntington to every one without hesitation.
Jeff and his colleagues at SZ Motorcars are true professionals. Start to finish they were responsive, courteous, highly informative and never used tactics or pressure to get the deal. They were very patient with how long it took me to make a decision on this, as it took me a while to find my way out of the rabbit hole that is researching and shopping cars online. I was an out-of-state buyer and they made the logistics of doing business in separate states seamless. Don’t hesitate to reach out to these guys and be sure to ask for Jeff.
Pleasant buying experience- fair deal, quality inventory, smooth process, great customer service, very quick business manager. I found Craig S. very helpful. Loving my vehicle so far have had no issues with it. I reccomend Paul Miller Par
Twin Auto City is simply amazing! The helped us find the perfect company car. The salesman and personnel were so professional and knew exactly how to expedite the process. Definitely going there for more purchases!
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