Awesome car buying experience!! Ethan is the best!
by Grace from Tustin, CA
October 4, 2017
I bought a car yesterday from Topline Automotive and I am very happy with it! My experience with Topline and their staff has been top notch from the beginning. I had been looking to buy a used BMW for 5 years now, and due to unforeseen circumstances I was looking to buy one within the month. I did my research and did my numbers, and found 3 really good deals. I checked out the other cars and dealers in Orange County and had my friend also run numbers on her end.
I expressed interest in the car I found at Topline and called to see when I could check it out. The manager/director, Ethan Lam, helped me from start to finish. He was great! Not pushy or aggressive, very communicative, and super helpful. I filled out the online application they have on their website for financing and he found me such an awesome deal/rate, it was unbelievable. He went above and beyond and I am very happy with his efforts!
The quality of the cars that Topline has is impressive. The car I ended up buying looked really clean and well-maintained. There are extensive photos for every one of their vehicles available online, so there were no surprises. They have an extremely nice selection of used luxury cars that have been well-maintained and look brand new.
The car I chose runs beautifully and was such a good deal, it still feels unreal! I love my car!!! Thank you so much Ethan! I appreciate the awesome service and quality vehicle. Grateful!!!
When i first showed up, Kifah Khodr was very polite and professional. I was looking to purchase their 2015 Lexus RCF. We worked out a deal where both parties agreed and i noticed the Navigation wasn't working, later to find out that the SD CARD was missing, Kifah promised to get me a replacement in 3 days. 2 weeks later i still haven't received the sd card. After a couple calls, i was told multiple times that he sent it out, it never came. He promised a tracking number and never got that either. I do understand that the SD Card inst a big issue, but the principle is not there. if i was promised something i expect the other party too fall through and honor it. No matter how small or great the value is. Very disappointed and trouble that after i purchased their attitude changed.
Great selection of the European cars I’m interested in. Everyone on the lot was very friendly and Alex took the time to answer all my questions about the car. They worked with me on my schedule since I drove from out of the area.
We bought our 2010 LR4 in September 2017 and we love it. We were able to look at a number of vehicles because the choice is huge, and ended up driving away in a beauty! Andy and Camron were superb, offering advice and a great deal. Whenever I need some advice I pop in and they are pleased to help! Thank you for your great customer service!
by Tiana Capper/ Max Madsen from Redondo Beach ,CA
September 5, 2017
Hamid was great from the start we bought a used car from Santa Monica SUVs and he was so fair honest and respectful! I highly recommend this dealership one of the only places I've been where I felt like I wasn't getting ripped off! Clean-cut easy honest people to deal with!
Had the most amazing experience purchasing a Range Rover at Land Rover Newport Beach! The transaction was the smoothest most pain free car buying experience I've had. Our sales rep Moyca Gardasevich did an excellent job and really helped make our decision so much easier. I cannot say enough, but thank you!
The Hornburg Dealership in Santa Monica deserves 10+ in overall satisfaction! Knowledge and Professionalism is what i personally admire the most, their easy going and well experienced sales associates can assist you in all areas regarding the car you are to purchase or lease as they recognize the needs of the buyer.
Thank you guys!
i had a great experience buying a car here they gave me a hell of a deal on land rover discovery i have had the car for 6 months and no problem at all ,i recommend everyone to buy and service their land rover from Santa Monica suvs
btw see Andy he is great
Great Selection and very professional employees!!!
by Jason Larson from Moreno Valley, Ca.
February 6, 2018
I was very impressed with your dealership and your customer service was excellent! You took time with me and addressed my concerns. You were welcoming and honest with me.. Thank you for actually caring for what I was looking for in a car purchase..even though I did not find the car I was looking for at this time.. I will be back..Jason
Rene sales .Allen manager and a j financial very efficient. Kind, professional. Went beyond their call of duty to help and make my purchase very pleasant..worth the long drive...
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