Everyone was helpful and friendly. First they did an inspection of the damage, to make sure they ordered the correct parts. The parts were ordered, and I received a call when they came in. When I dropped my car off the gave me a loner car, and the next morning recieved a text that my car was ready. Overall it was a good experience.
VERY BEAUTIFUL CAR, LOVE THE DESIGN.
by Robert from Staten Island
January 10, 2019
THIS CAR MEET MY NEEDS, VERY COMFORTABLE, SMOOTH RIDE,
INCREDIBLE EXTERIOR AND INTERIOR DESIGN.
BIG ENOUGH FOR 3 PEOPLE SITTING IN THE BACK SIT.
I ALSO LOVE PANORAMIC ROOF.
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
Crude Convert. for 61K list
by captainone from palm coast, FL.
November 28, 2018
Encore service won't come to house to set it up. I am a senior and all this tech. is too must for me to do after reading manual. It is complicated.
Even with corporate involved. Dealers are all independent. Mercedes did come to house and set-up car and I bought Mercedes used, this one is brand new!
Sally is lovely, but this is the second time they have forgotten to wash and vacuum my car when it was in for service. It may seem trite, but in this rainy cold northwest weather, I DO NOT want to be out washing and vacuuming my car this time of the year. They had my car from 8am one day until noon the next day. When I noticed it wasn't vacuumed, she asked if I wanted to wait for it to be done. I DO NOT always have time in my schedule to wait around for things like this to be done. Please do it during the 28 hours that you had the car. When I bought a Range Rover and paid Range Rover prices, I expected the service to be near perfection. When I arrived home, I also noticed that it hadn't been washed. Very disappointed.
Practical convertible fun
by Tex9090 from Washington, TX
November 3, 2018
I love having a convertible, but I also like long road trips. Long trips mean I need space for luggage and I want to be comfortable. This car has plenty of room for bags with the windscreen in the back seat. The seats are comfortable and the ride is smoother than in some of my previous sports cars. The speedometer goes to 160, and it gets to 100 pretty quickly. You also can really put two adults in the back space for a short trip, might be too tight for a long trip but more comfortable than most 4 seat convertibles. So it is comfortable and practical to me, but I have to say I have never heard more positive comments about the looks of any car.
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