I put in an order for a 2018 Toyota Highlander without AWD. It had all the other features I wanted, especially the color and trailer hitch. I thought I could live without AWD. After a few days I called back to cancel and get a refund of my deposit. The salesperson asked why and I told him the car did not have AWD and I decided not to buy because of that. He said ok and forwarded my call to the person who would refund my deposit. I got the refund in 3 days.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
I just bought a Range Rover from these guys and the whole experience was nice. I’m from an hour away and they were very accomadating. Branden, Dan and Adam were great. I’m happy with the purchase. I wasn’t sure how the financing was going to work out but the week before I picked it up Adam was able to get me a really nice loan. I’d prefer to know that financing at a good rate wasn’t going to be a problem through the dealer but I just trusted the system and it worked. Dan did a good job of showing me how my car works. It’s packed with cool features. Excited to join the Land Rover family. :)
From start to finish Troy made the experience wonderful. When I initially went to the dealership for the first time he made me feel like he was interested and wanted to help. As a woman, that was refreshing! When we did the financing he had it all prepared ahead of time which made the experience even more enjoyable considering we had a 2 year old with us.
I purchased a vehicle from JLR Minneapolis and it was the least painful experience I’ve had buying a car. I would be willing to spend an additional $500 at JLRM because the purchasing process was so easy. The staff is nice and professional. I would recommend them to family and friends.
Jeremy was great to work with! The whole process was easy and we found exactly what we were looking for. The initial contacts through the Internet were a little frustrating, I’m not sure the couple of ladies I talked with knew exactly what was going on. If you can get past that, the whole entire team at the dealership Jeremy, Omar, finance and service were all very helpful and made the whole experience enjoyable.
Branden was great throughout the entire process.
We had stopped by this dealership two other times over the years and did not have a great experience either time and did not end up buying a car there.
We decided to give it one more try. There is clearly a different level of service and warmth there now, in our opinion.
I could tell after the first phone call and first meeting with Branden that we would buy a car from him.
We will definitely be back for another vehicle later this year.
We were looking for a late model Lexus RX 350 to replace our 2007 RX. Jaguar had a 2016 in stock with the right exterior and interior color. It also had blind spot monitoring and low miles. The asking price was below market average for that car and the dealer gave us a fair price for our old SUV. We looked at used RX 350's at Lexus of Wayzata. Their pricing for used cars was higher than average. Their offer for the used SUV was way low, at $1600 below the Jaguar offer. Granted that it was the end of the year when we bought, but this dealer had great pricing in my view.
Our salesman was Cory T. He was good to work with.
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