My experience with Land Rover at Hinsdale was exceptional. I appreciate the professionalism of the team specifically Brendan Heston who walked me through the sale. Was very impressed and would buy another vehicle there.
I have taken my 2006 Range Rover to Howard Orloff dealer on several occasions and received great customer service from Ikram but the mechanics are careless and don't pay attention to detail. My truck was there for almost 2 months, only to receive it back with the engine cover in my trunk. I had to place it back on the engine myself and after taking my truck back in to address some sensors. I asked Ikram to make sure the mechanics mount my engine cover from the previous visit. I received my truck on yesterday afternoon and last night took a look under the hood, only to find the cover had not been mounted. I shouldn't have to go under the hood to verify that work has been done. Careless!
We recently purchased a previously owned certified
by Shawn Stephens from Chicago, Il
July 9, 2018
We recently purchased a previously owned certified Jaguar XF from Howard Orloff Imports. Long story short, we were very satisfied. Our salesperson, Shawn Stephens, went out of his way to make us feel welcome and appreciated. He came in on his day off to work with us, as this was the only day we could make it to the dealership. Shawn took the necessary time to make sure we understood all aspects of the car. When we are in the market for our next vehicle, we will go to Shawn first. The deal we eventually agreed to was fair to both parties. All around, a very good experience. Ron and Cathy Kostyo
Erik, sales rep, was excellent. I got the exact vehicle I needed at a price that we agreed upon.
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