I came to the dealership not even in the market for a car. Our car was in for service and we had a rental for a week, which I naturally fell in love with. I decided I loved it so much that I"d check out some of the other models and when I did so, Colin Unterkofler introduced me to the car I ended up buying. I not only love my new car, but I ad such an amazing experience working with Colin while purchasing it - he's friendly, down to earth, easy to chat with, and really cares about what your concerns and needs are when it comes to your vehicle so that you are sure to walk away with what you need. I never felt pressured into choosing a vehicle, and felt comfortable that I had seen all my options before making my decision. I walked away thrilled with my choice in both my vehicle and my salesman! I couldn't recommend either any more.
Gavin Kassiri approached my husband and I immediately and promised to take good care of our needs. He delivered 100%! Tyler in financing was great also. This team is dedicated to making the deal close smoothly and in a timely manner. Great job guys!
I recently came to this dealership to purchase a used Mercedes Benz from Andy. He was very informative and educated on the overall process. He kept me abreast each step in the sales process. His positive and genuine demeanor made this an exemplary experience. I am confident that I would not have received a better quality car for the price or better customer service at any other dealership. Ellie in the finance department was also very knowledgeable and helpful. Thanks Andy and Ellie!! - Lena
I came in and the staff was pleasant and very welcoming. Gavin Kassiri exhibited phenomenal expertise and customer service skills. He was also very helpful in making sure that I got the vehicle of my choosing. We need more car salesmen like him. Thank you so much Gavin for the exceptional experience!
Gavin Kassiri made my buying experience much more personable and accommodating. We looked at a few different options and never felt pressured into purchasing the more expensive vehicle with more options. Rather, it was about which car was suitable for my needs and wants. Gavin addressed all of my questions and concerns. I let him know what my number was, and we tried to get as close to that number as we could. Once I purchased the new car, Craig was kind enough to spend an hour going over all of the different features and tech interface with me. He made learning how to use the system much more understandable, and was able to simplify it in a way that I could continue make adjustments. Overall, it was a great experience, and I would purchase from Rosenthal again. Be sure to ask for Gavin if you're in there shopping for a new car.
Everything you expect from a car buying experience
by CintronUSCG from DealerRater.com
October 19, 2018
I???d recently purchased a new Discovery using my financial institution car buying program at Land Rover Chantilly???s certified dealer. KZ was able to address all my concerns and find my Discovery within minutes of walking in. As an active duty military member I was given the attention needed from the Financial Department by going above and beyond and completing the required paperwork in order to register the vehicle in my home state of FL saving me additional $$$. No haggling, No hesitation, No gimmicks.
Two weeks ago I¿ went to buy a car and I¿ met a nice gentleman and saw 2 cars I¿ was interested and went road test both of them. Choose one I¿ like and made a deal that day with my trade in which I¿ thought I¿ I¿ got fair deal and bought my self a dream car A Maserati. They prepared it for me without any hassle and did the paperwork and pick it up. They treated me with respect and felt very comfortable. Drive it now very happy with it so far.
Replacing my review titled Be honest with customers. Cars.com doesn’t allow for easy removal or update of reviews. I fixed the issues with the car at my own cost. I had got the car at a good price anyway since when bought new it’s a car that costs over $100k. So I accept that, and since car drives great after the repairs think it’s appropriate to revise the ratings for Imperial Highline.
The sales associate I working with was great, very accommodating as I had children with me. It was a bit difficult because they were renovating at the time I was there and they usually have a kids area. I’m sure it will be a little easier when everything is finished. The only slow part was actually signing the papers for the vehicle purchase because the business office was behind and what was originally predicted to me to take one hour took almost 2.5 hours.
Great sales experience from MO and the entire Land Rover of Alexandria staff. Mo showed my wife and I approximately 3 vehicles total and we switched one after signing the paperwork the next day for a different color. Not even a compliant. I highly recommend this dealership. Look at their leasing option if you are like me and like to change vehicles every three years its the best bet. I always tell me wife that we are only renting the vehicle.
Khalil is a terrific Land Rover/Range Rover Sales Consultant. He is professional, experienced, and has a soft/no pressure approach to the vehicle purchasing process. I strongly recommend him for a personalized buying experience. Most notably, after the sale was made, he followed through with me on several different matters. The buying process took way too long partly due to the fact that they had a relatively new financial officer, and partly to the fact that their office technology looked to be very dated.
This is an amazing company , has amazing customer service , and the staff are so helpful, I recieved help from one of the managers Mahtab, she’s very helpful and is willing to go an extra mile and help you out :) haha no pun intended! Amazing company , highly recommend
Always available and straight forward. He is an experienced dealer that gives honest recommendations. Not only is he trustworthy but he is patient with your purchase.
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