We will always buy from Jidd. We have now bought 2 vehicles from Jidd and we won't go anywhere else in the future. They are friendly, helpful, good prices - great experience! Go to Bashar - he helped put us in our first Benz last night!!!
My wife and I were interested in various Range Rover models, and Patrick made the experience both enjoyable and non-pressure filled. We came on a Saturday afternoon, and the team stayed behind past closing hours to make sure the experience was first class - Patrick even stayed an hour after close to make sure he could answer any questions on the car we purchased before we left. Great customer service!
Amazing service! We drove from Northeast Wisconsin to purchase our X5 here...and we???re so glad we did! Rolly Davidson made the experience easy as possible and quickly welcomed us to the Knauz family. Thanks for the five star service. I plan to come back for future purchases and would recommend this dealership to any of our friends and family!
I have taken my 2006 Range Rover to Howard Orloff dealer on several occasions and received great customer service from Ikram but the mechanics are careless and don't pay attention to detail. My truck was there for almost 2 months, only to receive it back with the engine cover in my trunk. I had to place it back on the engine myself and after taking my truck back in to address some sensors. I asked Ikram to make sure the mechanics mount my engine cover from the previous visit. I received my truck on yesterday afternoon and last night took a look under the hood, only to find the cover had not been mounted. I shouldn't have to go under the hood to verify that work has been done. Careless!
I can't say enough good things about this dealership. Patrick and David took the time and provided the patience to find the perfect car for me. They were both so knowledgable and informative and answered all my questions. All of the employees I interacted with were very personable. Their "team approach" didn't go unnoticed. I would highly recommend this dealership to my family and friends.
My experience with Land Rover at Hinsdale was exceptional. I appreciate the professionalism of the team specifically Brendan Heston who walked me through the sale. Was very impressed and would buy another vehicle there.
We recently purchased a previously owned certified
by Shawn Stephens from Chicago, Il
July 1, 2018
We recently purchased a previously owned certified Jaguar XF from Howard Orloff Imports. Long story short, we were very satisfied. Our salesperson, Shawn Stephens, went out of his way to make us feel welcome and appreciated. He came in on his day off to work with us, as this was the only day we could make it to the dealership. Shawn took the necessary time to make sure we understood all aspects of the car. When we are in the market for our next vehicle, we will go to Shawn first. The deal we eventually agreed to was fair to both parties. All around, a very good experience. Ron and Cathy Kostyo
SALE EXPERIENCE - I had a painless purchase from the used car selection. Would advise dealing with Cayley Strait, don't let her young age fool you, she knows her way around the dealership. No hard sales push. Negotiated to my satisfaction for a good price through the used car sales manager. The price was not fair, not great but a GOOD price. I noted a quick response and good communication with questions prior to arrival to the dealership. Agreed on a price prior to stepping in the door. Courteous staff addressed you as you walked through the dealership. I can not comment on the service department other than the the car was spotless when I came to pick it up, well detailed. Half empty for my test drive the gas tank was topped off without asking when I drove it off the lot. A quick walk through the paperwork and everything was in order.
Colin C made the process smooth and truly enjoyable for both of us. He was knowledgeable about the vehicle, the features, the options and what was important to us. We never felt rushed or pressured. When it came time to move forward, it was an efficient process. Once we placed the order, Colin kept us updated at every step. It was a pleasure working with him for our 2018 XC60 and we absolutely love the vehicle!
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