My Jaguar came from another dealer. This was its first service and I was concerned about servicing at a different dealer. I was delighted to find the service advisor, Joe Simoules, took time to explain the Jaguar warranty and service programs and provided advice on a few use items. Everyone there was welcoming and helpful.
Flew up from Florida to purchase the car. Car was exactly as advertised. They were professional and honest. I bought the car and then registered in Ma. The management assisted me with the paperwork working directly with my insurance agent to get this done. Unbelievable in their caring and expertise in handling this process. I drove the car from VA to MA and it ran fantastic. I worked with the owner Sadique and sales agent Medhi. Both were super to deal with. VATCO is an honest dealership.
I worked with Andreas Tsirikos and Layla Pouya during my recent visit to Lexus of Silver Spring. As a returning customer my expectations were once again exceeded by the Lexus professionals at this dealership. This is a first class operation and one that I would highly recommend to anyone in the market for a Lexus.
Just purchased Toyota Sienna from Crown. Checked it with our mechanic and he approves the purchase.. The staff is professional and process easy.. We do recommend the company to all customers shopping for used cars..
I came to the dealership not even in the market for a car. Our car was in for service and we had a rental for a week, which I naturally fell in love with. I decided I loved it so much that I"d check out some of the other models and when I did so, Colin Unterkofler introduced me to the car I ended up buying. I not only love my new car, but I ad such an amazing experience working with Colin while purchasing it - he's friendly, down to earth, easy to chat with, and really cares about what your concerns and needs are when it comes to your vehicle so that you are sure to walk away with what you need. I never felt pressured into choosing a vehicle, and felt comfortable that I had seen all my options before making my decision. I walked away thrilled with my choice in both my vehicle and my salesman! I couldn't recommend either any more.
Gavin Kassiri approached my husband and I immediately and promised to take good care of our needs. He delivered 100%! Tyler in financing was great also. This team is dedicated to making the deal close smoothly and in a timely manner. Great job guys!
I recently came to this dealership to purchase a used Mercedes Benz from Andy. He was very informative and educated on the overall process. He kept me abreast each step in the sales process. His positive and genuine demeanor made this an exemplary experience. I am confident that I would not have received a better quality car for the price or better customer service at any other dealership. Ellie in the finance department was also very knowledgeable and helpful. Thanks Andy and Ellie!! - Lena
I came in and the staff was pleasant and very welcoming. Gavin Kassiri exhibited phenomenal expertise and customer service skills. He was also very helpful in making sure that I got the vehicle of my choosing. We need more car salesmen like him. Thank you so much Gavin for the exceptional experience!
Gavin Kassiri made my buying experience much more personable and accommodating. We looked at a few different options and never felt pressured into purchasing the more expensive vehicle with more options. Rather, it was about which car was suitable for my needs and wants. Gavin addressed all of my questions and concerns. I let him know what my number was, and we tried to get as close to that number as we could. Once I purchased the new car, Craig was kind enough to spend an hour going over all of the different features and tech interface with me. He made learning how to use the system much more understandable, and was able to simplify it in a way that I could continue make adjustments. Overall, it was a great experience, and I would purchase from Rosenthal again. Be sure to ask for Gavin if you're in there shopping for a new car.
Gavin was amazing to work with. He explained everything in detail to us about the Discovery Sport and addressed all our concerns. He is very professional and knowledgeable. If you planning to visit the store , make sure to ask for Gavin.
I appreciated Jerome's approach. Car shopping is not fun for me. I explained that I'd nailed my car search down to 3 cars, but had one more to test drive and I'd make my decision right after test driving the last car. He didn't call me repeatedly, which I hate, but a few times just to make sure I knew he wanted my business. In the end, he'd already sold me on the F-Pace. When I returned to purchase, I ended up with a better model than the one I'd originally decided upon. Thank you Jerome! I will let refer you to anyone looking for a new car. BTW, my finance person was a pleasure too. She was friendly and easy to work with.
This morning, 3/22/2018, I went to Rosenthal intending to have my 2006 Jaguar repaired and wound up buying a new car. This in part was because the salesperson, Gavin Kassiri, was quite helpful and efficient. This particular Rosenthal Dealership in general is a nice place in which to purchase and service a Jaguar.
Great sales experience from MO and the entire Land Rover of Alexandria staff. Mo showed my wife and I approximately 3 vehicles total and we switched one after signing the paperwork the next day for a different color. Not even a compliant. I highly recommend this dealership. Look at their leasing option if you are like me and like to change vehicles every three years its the best bet. I always tell me wife that we are only renting the vehicle.
Khalil is a terrific Land Rover/Range Rover Sales Consultant. He is professional, experienced, and has a soft/no pressure approach to the vehicle purchasing process. I strongly recommend him for a personalized buying experience. Most notably, after the sale was made, he followed through with me on several different matters. The buying process took way too long partly due to the fact that they had a relatively new financial officer, and partly to the fact that their office technology looked to be very dated.
I like their knowledge and how courteous they are. Although the vehicle I had purchased had a couple issues, they worked hard to make sure the problems were fixed properly and I was back on the road quickly. Thanks Guys !!!
I leased Chevy Traverse in 2017 from this dealership when it was Manassas Chevrolet and had a bad experience. This time wanted to buy a Cruze. Every step went without any issue. Sales Associate Carlos was very professional and nice. Austin in finance answered all my concerns and was very professional. It was overall very good experience.
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