Initial sales contact was within a half a day. Treated with respect and honesty. very cool the way they emailed a slideshow of the dealership and car I was interested in.
Follow up was just enough without being overwhelming.
Unfortunately they sold the car I was interested in. I will continue to keep my eye on this dealer for a car. Again, treated with professionalism and courtesy throughout the experience.
Wife and I were shopping for a new family vehicle since we already had an SUV and a convertible Jag. We found a newly listed Mercedes Benz Brabus Edition S550 advertised at EuroCar. I called on early on Saturday morning and my call was answered by Christian Beyer. Being in the automotive racing industry for over 40 years I was expecting the normal "salesmanship b/s" especially when purchasing a used vehicle. To my surprise I was greeted with total professionalism and factual information. One sales pitch he gave was true, they had received many calls that morning on the car with several individuals saying they were on their way to buy the car. Christian said if I really wanted the car would I provide some form of deposit to protect my position since it would take 11/2 hr to drive to the facilities. I did as requested. Upon arrival the Brabus was parked out front looking like it just came off the showroom floor.....beautiful. My wife fell in love. Upon entering the agency several sales personal were arguing over the car for each had 'deals' working. Christian graciously led us into his office and we signed papers immediately. Afterwards he painstakingly showed my wife and I every aspect of the vehicle, test drove and again went over several facts for my wife. I'm 70 and have purchased many exotic cars in my life of all makes and models, been to way too many dealerships and have endured every sales pitch there is and more. At EuroCar, all we received was professionalism and respect. From the initial greeting to the finance department and back to receiving our keys to the most beautiful Brabus we ever had, Christian and members treated us with utmost professionalism. This is how dealerships should act.. EuroCar really impressed my wife who hates car dealerships like going to the dentist, instead it was like going shopping with an American Express Black card, all fun! I highly recommend EuroCar and Christian if you ever want an exotic car or a high caliber family car, EuroCar has it and most importantly they have professionals like Christian who understand the cars, the buyers and the finance. Beautiful showroom as well... Big Toys!!!!!
Had the most amazing experience purchasing a Range Rover at Land Rover Newport Beach! The transaction was the smoothest most pain free car buying experience I've had. Our sales rep Moyca Gardasevich did an excellent job and really helped make our decision so much easier. I cannot say enough, but thank you!
First I got internet salesman, then when I arrived at the dealership I was referred to another salesman. I was told the car was not at dealership.....then after I bought the car and finished with the finance office, I never saw
the salesman again to congratulate me nor to instruct on new vehicle!!!
Been a customer of W.C.R. since 2001 , have had several vehicles serviced . Always been kept informed so there are no surprises ! High quality service and management staff . It’s always an enjoyable experience. I’ve referred many of my family and frienA big thank you to Eddie,Lauren,Andrew and Staff ! D
The sales experience was painless. They had the vehicle advertised for the exact price. It was all ready for our drive when we arrived. The salesman was very responsive to our questions, and worked with Finance to get a lower loan rate for us. Nate in Finance was great! The car was detailed while we worked the details of the sale, so it was beautifully clean when we were ready to take it home. KarenT
It was my first Mercedes and I met Phil in the shop, he solved what was my concern and treat like his family. He recommended excellent cars for me and it was great experience that I could actually discuss all the specific matters. I will enjoy my drive and my family will, too. I am really thanks to Phil and his entire crew.
Great place and Jay was a good and honest salesman,he was awesome thank you
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