LAND ROVER RICHMOND GOES OUT OF THEIR WAY TO MAKE ANY SERVICE REQUIREMENT A PLEASURABLE EXPERIENCE. WE HAVE BEEN PURCHASING AND SERVICING LAND ROVERS FROM LAND ROVER RICHMOND FOR OVER 27 YEARS AND COULD NOT BE HAPPIER.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
A very simple straight forward process. The entire team from start to finish was well organized, experienced and very cordial. They have refined the entire process from start to finish and kept it simple and streamlined. I couldn't be happier!
Reason for visit: 2017 Land Rover RangeRover software recall repair. System crashed during repair process as we waited and we were given a loaner car while problem was being addressed. We received our car return delivery in C'vlle. 2 days later. Repair issues appear to have been addressed and all well.
Sam was an amazing salesman and professional. so much so that we made our deal over the phone before I even visited the Dealership. the process was seamless and quick. He still checks in to see how things are going. See you guys in a few years for an upgrade!!!
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