Mercedes-Benz of Oklahoma City is without a doubt a symbol of excellence. As a long time customer we can attest to the fact that everyone goes out of their way to accommodate customers. Todd Bondy is an outstanding leader and Scott Dounn as Service & Parts Director is simply marvelous. Thank you for taking care of your loyal customers.
Good not great vehicle
by Velar just Hmmm from Punta Gorda
December 13, 2018
I have owned this car for six months and in the shop 4 times. Not a reliable vehicle! Comfortable ride, nice interior. Controls are nice when working, screens are very glitchy.
The left headlight was out and without an appointment the service department stated no problem. They took the car and replaced the headlight with in 30 minutes. Outstanding service!
Jury is still out
by Westraw from Baton Rouge
December 12, 2018
Brought a used 2018 Velar S 5000 miles on it. there were a couple of issues I had with squeaks and rattles, got rid of them by raising and lowering the windows, not sure what was causing them though. also got rid of some by reclining the back seats all the way back that stop some as well. I did have the screen go dark a couple of times, but once I restarted it, they came back up. keep having an issue with the connectivity when using bluetooth and the Pandora app on my phone, usually if I connect it comes back up. there is an issue with a low vibration that I have coming from the door area, when I hit a bump at low speeds, not sure what's causing that, but will have it looked at later. so far the car has been ok, Just would like not to have the squeaks and rattles and vibrations. at this point I'm not sure, if i will be a repeat buyer, PS I also had issues with LEXUS and BMW
We had a great experience from the newest guy. Tom was very helpful and did not pressure us at all. We are very grateful for his help.
Worst car I ever owned! Buyer beware!
by Paul from Boston, MA
December 4, 2018
This is the worst example of a luxury vehicle I have ever experienced. I now fear for my life as all of the screens go black randomly as I am driving. You have to pull over and restart the car and wait for everything to start back up. Takes forever to be able to manually input destination as for some reason this car does not understand basic voice commands. Nothing about the Infotainment system is intuitive. More steps than any vehicle I have ever owned to just make a simple phone call. Absolutely ridiculous. Could not take delivery after signing for the car because the voice recognition system wasn't working. Bright lights flash on their own while cars are in front of me as well as oncoming. Climate controls, wipers and radio work intermittently. Buy another vehicle as this one, although looks great can give you high blood pressure because you are waiting for it to drive you into a wall.
Cannot rave about this dealership enough! I found a Mustang online that I loved- I showed up at the dealership and was greeted by Anthony. He walked me through the details of the vehicle and process of purchasing it. He made the whole experience breezy and worked within my budget. The GM stopped by and talked to me about the car for a while as well. EVERYONE here is pleasant and friendly. They are one of the easiest dealerships to work with.
DON’T BUY THIS VEHICLE !!!!!!
by Disappointed RR Owner from Harrow, Ontario
November 24, 2018
I bought the 2018 Range Rover Velar R Dynamic 6 months ago and it has been to the Dealership at least 5 times.
- Electronics don’t work, software issues constantly.
- Door Handle fell off, exterior mouldings loose, falling off.
- The Dirt builds up in the Door Jams instantly resulting in us getting dirt on our clothes every time we get in and out. Range Rover Canada and our dealer have concluded it’s because we live on a gravel road !!!
Absolutely the worst financial decision I’ve ever made.
Look at Range Rover Canada’s website, funny how they don’t allow owners to leave reviews.
Awesome service department
Always a pleasure to have service done and they provide a loaner if needed
by Shannon Thomas from Palatine, IL
November 10, 2018
Beats the Jaguars I was looking at and drives like a DREAM! Love this car more than the other 30 I looked at!!!! Go check it out!!
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