New to the brand, we visited this location after having a less than satisfactory experience at another local Land Rover dealership. I called to inquire about Velar that I was interested in on their website and wanted to confirm that it was in their inventory. I spoke with Cat and she was fantastic to communicate with. I made an appointment with her to see that and another Velar. Cat was prompt, knowledgeable, courteous, and made the process of leasing a Velar that we wanted as seamless as possible. Would definitely recommend this location and Cat if you are considering a Land Rover - Jaguar.
I can't say enough about Chris that took care of my Jaguar. He did everything possible needed to repair my car. Gave me options. no hidden fees. was EXCELLENT. I would highly recommend them. Don't take your foreign car anywhere else PLEASE. Thanks Chris.
This is the fourth vehicle I’ve purchased from Aaron and have been totally satisfied every time. He provides a no pressure style of sales which is quite refreshing. All of my Rovers and my 1 Jag have been fantastic.
I always dread buying a car because, well you know. These guys were great. We arrived on the lot and looked around quite a bit before we were approached. Aaron brought out key fobs so we could look inside of a few we were interested in. That helped me rule out actually the one we went to see. We ended up driving one car that night. After a couple days of the usual back and forth, which was pretty low pressure, and trust me I hate being pestered, we arrived at a deal. The whole process was painless. I took the car for a week, then it was going back for a modification. Aaron brought me a loaner to my house. When it was finished, Eric brought my new car back and made sure I knew how everything worked. He had a nice long checklist. This made lots of sense to me to drive it for a week and become familiar with it, then see what I still needed to know.
This dealership is Great! I had been looking for a specific kind of vehicle and couldn't find the deal. I needed. I came here and not only did they greet me with open arms, but both Aaron's made sure I was taken care of, and also made sure it was the car I wanted and needed and got me the price range I was looking for! Just know the Aaron Jones is the man!
I live 239 miles from the dealership and was able to work out a deal including my trade using a couple of phone calls and text messages. I figured once I had made the 4-hour drive things would change. Much to my surprise, the deal was done within one hour down to the cent we had agreed to. Aaron Jones was easy and a delight to work with My only regret is that they are 239 Miles away!
My first step into jaguar land-rover peoria and after driving 4 hrs to get there , i felt that this place is blessed, the excellent and warm well come from Janet and Phil made me feel as a king. Thank you all , first for helping me take the good decision, as i was not decided when i went in, and second for the very fast and professional way everything went on , as if it was prepared scince long time. Everything was finished within one our and i left there with my mercedes G class and most important that i took all that blessings along with me that till now after 3 months i still feel it. Big thank you all and sure i am coming back there for my Jaguar XJ God bless you
I have now Idea why this dealer ship is so underrated , this dealership , went way and beyond our expectations , the price and service was right , I was in and out in 45 min buying a new car , I worked with ALi from sales and his manager Sami thank you both .
Everyone was helpful and friendly. First they did an inspection of the damage, to make sure they ordered the correct parts. The parts were ordered, and I received a call when they came in. When I dropped my car off the gave me a loner car, and the next morning recieved a text that my car was ready. Overall it was a good experience.
Sally is lovely, but this is the second time they have forgotten to wash and vacuum my car when it was in for service. It may seem trite, but in this rainy cold northwest weather, I DO NOT want to be out washing and vacuuming my car this time of the year. They had my car from 8am one day until noon the next day. When I noticed it wasn't vacuumed, she asked if I wanted to wait for it to be done. I DO NOT always have time in my schedule to wait around for things like this to be done. Please do it during the 28 hours that you had the car. When I bought a Range Rover and paid Range Rover prices, I expected the service to be near perfection. When I arrived home, I also noticed that it hadn't been washed. Very disappointed.
I purchased a car from Robert Foster at McLaren Philadelphia earlier this month. The transaction and the team was flawless. Living out of town, they helped arrange shipping for my trade to them and for the new car. They were extremely helpful and competitive. I can not say enough great things about this dealership experience.
I’ve purchased a lot of vehicles and have never had a better experience than I did with the team at Jake Kaplan’s. My salesperson Brian was extremely friendly and answered all my questions. He wasn’t pushy at all. He introduced me to the GM Chris, who spend time with me going through the particulars of leasing and was extremely helpful hammering out the details. We actually laughed and had fun buying a car! Thanks also to Dan who did a great job explaining the paperwork and registration process. It went very smooth.
I don’t usually do reviews, but this team did such a great job you shoud know it.
Thanks again and look forward to doing business for years to come!
purchased a 2018 Range Rover Velar. I test drove 5 different models over 3 hours. Sales person was extremely patient and helpful. I did not feel pressured at all. The car was spotless when I took delivery the next day. Awesome experience!
I purchased a slightly used 2018 Giulia which had exactly the options I was looking for. Being out of state the process took a little long but overall got it done without major setbacks. Once at the dealership it only took an hour to be on the road. Car had some blemishes that obviously were not advertised and wasn’t cleaned properly inside or out but since I had a 15 hour drive back I wasn’t too concerned. Overall I would recommend them but expect to detail your own car.
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