This is our third vehicle we have bought from this dealership and have always had great experiences. We had car trouble 3 days after purchasing our vehicle. We were able to contact Frank and he put us in touch with the right people and got us taken care of even though it was 8 at night. We were towed and given a rental to continue with our trip. The sales managers and Don went above and beyond to get us taken care of and to make sure our vehicle was fixed and taken care of. Don kept in touch with us daily to let us know the status of our repairs and it was a big relief knowing we were being taken care of while out of town. The only downfall of this was of course the vehicle trouble but also the sales process. Our salesman Paulino kept having to ask my husband what his name was and the overall experience with him was not what we have experienced in the past. When we had the car trouble everyone was very apologetic and went out of their way to help us, the only response we received from the guy who sold us the vehicle was "Oh, well that's nothing I can control". We will continue to purchase future vehicles from this dealership and I recommend to anyone purchasing a vehicle to always ask for Frank!
This was our 2nd vehicle bought at this dealership. It was a wonderful experience 10 years ago and it was still just as amazing this time around. Will definitely recommend this place and will absolutely plan on coming back!! Frank our salesman was the best too! Very knowledgeable, not pushy at all and super upbeat and positive.
Also had always taken my vehicle here for anything needed and was always satisfied with their service.
I am very satisfied with this dealership. My sales rep (Maria Diaz) went above and beyond finding the truck I wanted.
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